50 m²
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已入住的真实住客提供的核实评论。
Mixed but overall somewhat positive: hosts/staff (e.g., Sergio, attentive anfitriona) are praised for being diligent and responsive, though there are strong complaints about unprofessional handling via WhatsApp for ID and one report of owner/staff refusing to resolve issues.
Consistently positive: many guests highlight a very good location — near cercanías/train, supermarkets, quiet area and easy access to Madrid — described as well situated and convenient.
Negative: guests frequently noted missing basic items (toilet paper, soap, pillows, extra blankets), lack of kitchenware (cutting boards, good knives, drying rack), weak Wi‑Fi, hot water/heating issues and occasional elevator/outage due to building works.
Mixed reports: some guests describe the property as "súper limpio" and "Casa pulita e spaziosa", but multiple reviews report it was dirty on arrival (used laundry in washer, smells, general lack of cleanliness) and insufficient bedding.
Several negatives about room condition: conversions from offices leaving cold, humid spaces, insufficient bedding, basic/minimal furnishings, and complaints about uncomfortable or cold beds; some guests report the apartment is new/comfortable but more reviews point to poor room quality.
Generally perceived as good value by several guests (comments on price and "relación calidad, precio" and that photos match reality); despite some bare‑minimum complaints, many consider the space spacious and reasonably priced.
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LUMINOSOS APARTAMENTOS POZUELO a 8 MINUTOS DE PALACIO REAL · Pozuelo de Alarcón
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