10 m²
1
73 照片
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已入住的真实住客提供的核实评论。
The location appeared to be the hotel’s strongest asset with easy access to central town areas, but noise complaints from external sources were a downside.
The on-site restaurant's limited hours impacted guests' convenience, leading to a neutral rating.
While staff were noted to be friendly in some reviews, the lack of response to complaints and maintenance issues lowered the service score.
Guests experienced numerous problems including broken shower facilities, bedbugs, and non-working TVs, indicating poor room quality.
Multiple guests complained about cleanliness issues such as filthy bathrooms and dust, severely impacting the score.
With prevalent complaints across various categories, the overall experience rating is low, with few guests likely to recommend the hotel.
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Pensión Lagunak · Zarautz
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