20 m²
5
63 照片
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已入住的真实住客提供的核实评论。
Staff repeatedly described as friendly, attentive and helpful (24/7 service noted). Multiple guests praised reception and owner hospitality.
Several guests mention a good, safe neighborhood with easy access to buses and metro and a convenient route to the center.
Good common/lounge areas and 24/7 front desk, but notable issues with Wi‑Fi signal and complaints about being charged for towels/locker locks.
Many reviews highlight the hostel as very clean, with clean toilets and showers and generally well-kept facilities; a few guests asked for more frequent sheet washing.
Rooms/beds are described as new and comfortable with privacy curtains; some dorm-room noise and one guest negative comment about bunk-bed feel lower the score slightly.
Mixed feedback overall but several guests reported unexpected extra charges (overcharge for second person via booking, fees for towel/lock) and billing issues that strongly damaged perceived value.
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Velvet Hostel Business · Madrid
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