23PTBG1090 - Beautiful 2BR Apartment near Sants

Exberliner

spainhotels · 21 May 2025 · IN

3.5/5

“Good”

The best

Close to metro station. In a quiet street. Jefferson was kind enough to allow us to keep our luggage in the apartment before time. Contactless checkout. Well equipped kitchen. Some basic cooking ingredients were provided. Good water pressure in shower. Responsive communication from the time of booking till refund of security deposit.

To be improved

For a 3 day stay for adults, not enough space to open one's bags. One so-called bedroom had exact space to hold one queen bed. No more. One set of small toiletry bottles provided. You have to request again and coordinate for delivery of additional bottles. Not what I expect at a property on Booking.com. Not possible to cook, since the gas stove was not accompanied by a match box or lighter. The kitchen sink didn't drain well. Unacceptable as someone had previously reported the same issue in their review. Hair found strewn across the apartment when we entered. Others have also reported all the above issues in the feedback. Wish I had read the reviews thoroughly.

Feedback from a real guest

Madalena

spainhotels · 07 May 2025 · PT

4.5/5

“Superb”

Feedback from a real guest

Mark

spainhotels · 14 Nov 2024 · US

4.0/5

“It was nice and clean and bright. I would stay here again.”

The best

We got a message as soon as we got off our plane from the young man meeting us with the keys. This was nice because I didn’t have to search for his info on my phone. The place was very clean and bright inside. It was also close to the event I was attending while in town. I would stay here again.

To be improved

Everything was very clean except for the hair in the bathtub drain. Ewww! Also, there weren’t any drain plugs for the kitchen and bath sinks nor the bathtub so we had to improvise. Also, we had to find a grocery store to buy a lighter or matches to start the gas burners on the stove because we couldn’t find any in the apartment. Fortunately there was one close by.

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

8.0/10 · 3 opinions

Close to metro station

In a quiet street

Well-equipped kitchen

Good water pressure in shower

General summary

8.0

out of 10

Location 8.00

Positive feedback on the central location near the metro station and on a quiet street.

Service 7.50

Guests appreciated the responsive communication and flexibility in allowing luggage storage, but some mentioned slow responsiveness to requests like additional toiletry bottles.

Room Quality 6.50

Mixed reviews on room quality, with mentions of limited space for luggage and a bedroom with space only for one bed.

Value for Money 6.20

Some guests felt the property did not meet their expectations for the price paid, especially regarding toiletry provisions and kitchen facilities.

Amenities 6.00

Issues reported with kitchen amenities like the lack of a matchbox for the gas stove and a kitchen sink that didn't drain well.

Overall Experience 6.00

The overall experience was mixed, with positive aspects like communication and location balanced by cleanliness and room quality issues.

23PTBG1090 - Beautiful 2BR Apartment near Sants