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Verified reviews from real guests who have already stayed here.
Consistently positive feedback on the central location and proximity to amenities.
Standard quality for this hotel tier; the staff were friendly based on multiple mentions.
Mentioned as satisfactory, but no specifics provided.
Overall experience seemed mixed with strong opinions on both pros and cons.
General sentiment indicates mixed feelings about value, particularly in relation to amenities.
Concerns over dated amenities and the requirement for paid sunbeds.
“Nice location that when you walked on to the balcony in the morning the sun was on you. · Cons: No locks on the balcony doors didn't feel secure.”
Nice location that when you walked on to the balcony in the morning the sun was on you.
No locks on the balcony doors didn't feel secure.
“Would stay in complex again maybe look for a different apartment”
This is the second year staying in this complex. The pool was lovely and warm and it’s situated right next to the beach, shops, bars & restaurants. We was delighted that the double bed was a king.
There was no internet working. We messaged the agent and had no response regarding it. There is also a sign which says the internet only works downstairs which if working is a tad annoying with having a teenager. It would also have been nice to have had 4 pillows on the bed instead of 2. Both fans in the bedrooms don’t seem to blow much air.
“Superb”
Apartment was clean and comfortable Great view of pool. Love the complex we stay there regularly.
Balcony shutters had no lock. Did inform contact nothing done. We secured balcony shutters with our case padlocks! Pressurised to transfer dep, after being told someone would meet us with a card reader. Which I did, they did not like pending in a bank account. So done it again with credit card. Not great start to the holiday. Not much room to get in the shower, as washing machine right next to it.
“Passable”
“Lovely apartment, great location. Wouldn’t return due to lack of cleaning and fresh linen and towels.”
Great location
Plenty of messages back and forth regarding checkin and check out. However Despite multiple reach outs for clean bedding and towels requests were ignored. You have to pay for sun loungers to lay by the pool in the apartment complex. Patio door doesn’t close
“Nice Apartment would definitely book again. Very clean and equipped.”
Pool fab, apartment quiet. But hard to know which apartment your booking and alot are private owned. Otherwise everything was fine
I found the booking difficult as I booked with booking.com but you must give your passport details etc and deposit separately. I had 3 different people WhatsApp me which made me nervous about scamming and hence stopped me sending details before arrival. This made Check in quite difficult. It would be great to have a front desk at the parque 11. No lockbox was the other downside.
395 Lovely Duplex Parque Santiago II · Los Cristianos
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