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Verified reviews from real guests who have already stayed here.
The bed and pillows provided great comfort, a highlight in the reviews.
No specific mention of location issues indicates satisfaction among guests.
The pool issue at arrival might indicate occasional maintenance lapses, but overall cleanliness seems adequate.
Guests are willing to return but conditional upon improvements, suggesting an overall positive but compromised experience.
The service is proactive in responding to feedback about issues such as the lounge sofas, yet some initial problems were evident.
While the property has positive aspects such as space and garden layout, issues like the sofas impact the perceived value for money.
“Exceptional”
“Great apartment in small complex with lovely pool.”
Comfortable apartment. Great size. Well equipped with all the basics. (Don't expect frills. No condiments, dishwasher tablets tea towels, washing up brush, shower gel. etc) Lovely small complex in perfect location. Only 9 apartments and some privately owned some for tourists. Easy access to seafront and great base for exploring Lanzerote. Definately need a car. A couple if decent local restaurants, bars, and small supermarket in Charco but for a longer stay there more interesting places to eat a bit further afield. Would happily return as we had a fabulous relaxing sta
Bathroom is 'tired'. Needs an update.
“We would return but only when we know the sofas have been replaced”
The property is quite spacious and well laid out, we loved the large conservatory with dining area. The gardens and pool are well laid out. Fairly well equipped, bed was excellent, with great pillows!
When we arrived the pool was out of order, can’t be helped we suppose. The pool was reopened and it was cool but with the heat it was very pleasent,. Hope it’s warmer later or earlier in the year! The worst thing and it really let the place down was the lounge sofas, they were appalling and little excuse as there was a fair few reviews that highlighted them THEY WERE DANGEROUS! The score for this villa would have been high but for the Sofas. We sent photos and have been assured that these will be changed. Let’s hope so!
“It was a return trip for us. It’s a delightful spot. We’ll be back again.”
It’s well located with all day sunshine. Sandra took care of our every need. She always reacted quickly to our messages. The main bed is very comfortable. The kitchen is reasonably well equipped.
The leather sofa is rather saggy so getting up and down can be a challenge!
“Loved it but shame about shaded patio.”
Location great, Complex was lovely, Villa was lovely.
Sofas need replacing, like sitting in a bucket. Very shaded patio until we had palm trees trimmed to let some sun through.
“Very good”
A3 BUNGALOW · Charco del Palo
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