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Verified reviews from real guests who have already stayed here.
Service is repeatedly praised ("atención del personal inigualable", "persona que atendió el desayuno de 10"); staff at breakfast singled out positively.
Location and landscape are frequently praised (tranquility, vistas, entorno ideal), but some reviews note remoteness, difficult access and an unfavourable cemetery view, so mixed-slightly positive.
Amenity issues reported: no air conditioning in some rooms, poor/no Wi‑Fi signal, missing TV channels, limited on-site dining/restoration options and parking only on the street.
Multiple reviews explicitly praise cleanliness ("Limpeza", "todo limpio", "Das instalações, limpeza"), so overall positive cleanliness impressions.
Several negative mentions about rooms: very hard beds, attic-style rooms with only roof windows, poor lighting, non-functioning lights, lack of air conditioning making rooms uncomfortably hot.
Value for Money not explicitly discussed in the reviews; standard quality for this hotel tier.
“Beautiful stay in a spectacular setting, very well appointed. I loved the short walk down to the river and alongside it as well. Everything was lovely, great breakfast too. · Cons: We had some difficulty with the key boxes, as did some of the other patrons. Also, the green security light in the bedroom disturbed my sleep until I covered it. I recommend a sleep mask.”
Beautiful stay in a spectacular setting, very well appointed. I loved the short walk down to the river and alongside it as well. Everything was lovely, great breakfast too.
We had some difficulty with the key boxes, as did some of the other patrons. Also, the green security light in the bedroom disturbed my sleep until I covered it. I recommend a sleep mask.
“A special stay despite minor issues. Recommended, especially if you can book one of the suites.”
The surroundings are great, the gardens and terrace around the place. Very cozy and intimate. rest areas within the facilities. Service personnel was kind. There was an issue with a water leak coming from the air conditioner in our room when we arrived and they moved us to a better room at no extra charge, which we were grateful for. This was one of the suites, which was really a much better room which we hadn't noticed was available, or we would have booked it. We recommend getting one of those rooms if within reach.
They have an issue with temperatures in the summer. Air conditioner is not very powerful, and the upper floors are very exposed to the sun, in an area where 30+ ºC is common in the summer during the day, and 40+ is not unheard of. If you're easily put-off by rooms with high temperatures at night excise caution. Also, personnel is only available in the morning hours. If you need anything in the afternoon or evening you need to contact another location via phone. They did resolve our issue that way, tho.
Abadía Caldaria · Outeiro Cruz
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