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Verified reviews from real guests who have already stayed here.
Consistently noted as a strong positive for its proximity to attractions.
Positive comments regarding staff friendliness and attentiveness.
Not specifically mentioned, assumed standard for this hotel tier.
Digital check-in and luggage storage noted, but basic overall.
Mixed reviews overall, with some guests satisfied.
Considered acceptable for the price, though not exceptional for comfort.
“great location · Cons: small bathroom”
great location
small bathroom
“A really awful experience...”
The location
First of all the room was tiny. The bed was broken so as the bathroom door which, by the way, doesn't have doorknob. Also the smell of mold was everywhere. But there these reasons weren't our main problem. They don't give you actual keys for the building and the apartment, you use an app to get in so one night the app didn't work and we stays for an hour and a half outside the building. During this period we tried to contact with the owners but nobody answered. At the end a resident of the building came and save us by opening the door become we were about to rent another room...The next day the owners of the apartment not only they didn't respond to any of the messages I had sent the previous night but also they send us instructions about haw to proceed to check out..... after they tried to minimize our experience by asking questions which have the intention to prove that isn't the app that didn't work but us who didn't use it properly. Last but not least when we asked for a refund they gave us 6 euros... I think is the worst experience I have ever had from vacation. If you can stay somewhere else, do it. Otherwise it is really possible that you want be able to get in your room...
“A great place for a night or two”
The location
The beds were super uncomfortable. I kept falling off mine. The bedding kept falling as well. The pillows were uncomfortable as well. A very small room
“Really pleasant room and staff. Central to most things/city centre. Would definitely come back!”
Very ‘old Spain’ decor and interior. The mattress was soooo comfortable we had a brilliant sleep. TV included in the room (although everything was in Spanish hahaha). Really good location, pretty central to everything
There was no lift only stairs
“It was perfect, the location is great, it was clean there were towels and toilet roll. No noise when we were there and the air conditioning worked. I was quite surprised to see so many bad reviews because our stay was lovely”
It was perfect, the location is great, it was clean there were towels and toilet roll. No noise when we were there and the air conditioning worked. I was quite surprised to see so many bad reviews because our stay was lovely
“I did not know what to expect but I had a wondeful stay.”
Amazing location! Very convenient and confortable Room. Best Deal ever!
AbraCadabra Suites · Madrid
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