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Verified reviews from real guests who have already stayed here.
Excellent service mentioned multiple times, highlighting staff friendliness and helpfulness.
The cleanliness was generally appreciated with mentions of good cleaning but with some concerns about towels.
Amenities like breakfast were praised, although some facilities were limited (e.g., restaurant closures).
Overall experience is rated positively, though some notable issues were raised.
Rooms were generally well-rated with mentions of comfort and good amenities, but noise and issues with heating were noted.
Location was a concern for some guests, being considered distant from the center.
“Nice suburban hotel, nicely located. Comfortable rooms, very friendly and accommodating staff.”
The breakfast was ok. It could have a better selection.
The gym is really non existent. Only for cardio. Dumbbells are ridiculously small, not even a free. Weight bench. It could be easily improved, so a guess can get a decent workout. Right now it can't.
“Value for money”
Breakfast was ok but missing vegtables. Really nice all day coffee and snacks. Staff was nice at hotel but one lady was very very helpfull and kind.
Rooms and hall a bit outdated
“Coffee in the lobby · Cons: You had the AC turned off and the noise from the highway was too loud to keep the windows open.”
Coffee in the lobby
You had the AC turned off and the noise from the highway was too loud to keep the windows open.
“Owned by Marriott. Front desk Receptionist Silvia spoke English and was so very helpful with questions, and any assistance needed. Rooms and hotel modern and so clean. Safe area. Lidl supermarket next door, as well as McDonalds. 10 minute walk to stores. Bus stops outside of hotel. 1.30 Euros to take bus to city center and tourist area. 15-20 min. to airport without traffic. · Cons: I liked everything”
Owned by Marriott. Front desk Receptionist Silvia spoke English and was so very helpful with questions, and any assistance needed. Rooms and hotel modern and so clean. Safe area. Lidl supermarket next door, as well as McDonalds. 10 minute walk to stores. Bus stops outside of hotel. 1.30 Euros to take bus to city center and tourist area. 15-20 min. to airport without traffic.
I liked everything
“Excellent breakfast”
Excellent breakfast
“Nice facilities”
Clean ample room, very friendly staff, wide parking space
The toilet door is just a glass that doesn't close. Not practical at all. Very close to the highway, although I couldn't hear the noise.
AC Hotel Alcalá de Henares by Marriott · Alcalá de Henares
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