• AC Hotel by Marriott Tenerife
  • AC Hotel by Marriott Tenerife
  • AC Hotel by Marriott Tenerife
  • AC Hotel by Marriott Tenerife
  • AC Hotel by Marriott Tenerife
Calle Candelaria 31, Santa Cruz de Tenerife

AC Hotel by Marriott Tenerife

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AC Hotel by Marriott Tenerife

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Rooms

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Habitación Doble Familiar con Vista a la Ciudad
30 m²
4

Habitación Doble Familiar con Vista a la Ciudad

Habitación Estándar con Cama King
22 m²
2

Habitación Estándar con Cama King

Habitación Estándar con Cama Queen
22 m²
2

Habitación Estándar con Cama Queen

Habitación Estándar Doble para Invitados
22 m²
2

Habitación Estándar Doble para Invitados

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AC Hotel by Marriott Tenerife
· Santa Cruz de Tenerife
Calle Candelaria 31 , 38003
Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

8.7/10 · 2209 opinions
The best
Good location
Friendly staff
General summary
8.7
out of 10
Location 9.79

The location received positive mentions for being central and convenient for travel.

Service 9.25

Staff were friendly and made efforts to assist guests, though some were noted to be overwhelmed.

Overall Experience 9.25

Generally a satisfactory stay though with notable areas for improvement.

Room Quality 8.74

Rooms were described as nice but with issues regarding noise and views depending on placement.

Cleanliness 8.28

The cleanliness of the hotel was mentioned to be adequate but with issues around breakfast management and room servicing.

Food and Beverage 8.28

Breakfast was appealing but criticized for the lack of staff and food availability.

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891travelling891
spainhotels · 25 Aug 2025 · FRIENDSWOOD, TEXAS
5.0/5
“Clean and great location ...”
The best

Nice clean hotel, clean modern room and centrally located. Walking distance to restaurants, shops and all the main attractions. Not far from cruise ship pier. Breakfast was worth the money paid for, however breakfast area was a little crowded. No Marriott freebie perks! Will stay here again

Feedback from a real guest
Alison
Alison
spainhotels · 01 Aug 2025 · IM
4.5/5
“Stylish hotel in superb location”
The best

Excellent location; stylish and comfortable. Friendly, professional staff.

Feedback from a real guest
Roberto
Roberto
spainhotels · 27 Jul 2025 · IT
5.0/5
“Excellent facilites, great staff and perfect location.”
The best

1, The helpfulness of the staff at the reception, particularly Alejandro who went out of his way to attend to our (many and varied) needs. He is a true hospitality industry professional who is always striving to make the guests have the best experience during their stay. 2. The perfect location: the hotel is located in the heart of the city and a walking distance to just about everything that is interesting in the city. 3. The facilities: the hotel is new, with a modern design and an efficient room layout. 4. The responsiveness of the staff to adverse circumstances. A key measure of a hotel's quality is not the problems that have adverse effects on guests (ex: elevator breakdown), but rather how quickly and effectively it responds to such problems. In that regard, the responsiveness of the hotel staff could not be better, and deserves a special recognition.

To be improved

That was nothing to dislike.

Feedback from a real guest
Maja
Maja
spainhotels · 25 Jul 2025 · BE
5.0/5
“Lovely stay”
The best

Great location, and an incredibly calm and quiet room. Unfortunately the pool on the rooftop was closed for renovation at the time, but it was still lovely to spend some time there, you can take a shower to refresh.

To be improved

Contact with the staff was quite pleasant, except while leaving the hotel. We wanted to pick up the luggage, and we were rudely told by a staff member at reception that he was busy with another thing. Finally the other guests waiting in line let us through as they saw that we were in a rush.

Feedback from a real guest
David
David
spainhotels · 24 Jul 2025 · GB
4.0/5
“Third stay - will be back. Central for the city. Hopefully pool open next time.”
The best

Location and lovely roof top

To be improved

Pool out of order (but the hotel has advised prior to stay) Room was on the ground floor so pretty dark

Feedback from a real guest
Klevis
Klevis
spainhotels · 15 Jul 2025 · AL
4.5/5
“A seamless stay in a prime location, made even better by outstanding service.”
The best

The hotel’s location is excellent—right in the heart of the city. The building is new and modern, and the staff is incredibly helpful. A special thanks to Michelle for assisting me and my partner with a booking issue. Michelle, eres una estrella.

To be improved

Nothing.

Feedback from a real guest

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AC Hotel by Marriott Tenerife · Santa Cruz de Tenerife

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