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Verified reviews from real guests who have already stayed here.
Multiple reviews highlighted the staff's kindness and attentiveness.
Guests felt their stays generally met their expectations, indicating a positive overall impression.
Guests commented positively about room comfort and space, although some minor issues were noted.
Location was generally appreciated for accessibility, though one review noted it being in a commercial area.
Many reviews praised the cleanliness, but some mentioned cleanliness issues in rooms and breakfast areas.
Affordable for many, but some felt the price did not match the services provided.
“Good”
“A room that is silent and cool with a good bed so that you can sleep we’ll work a bit and great breakfast”
Clean as in picture
Good for work otherwise far out of town
“Very expensive for the unpleasant experience we had at the hotel.”
Well located, close to the airport.
The sheets were dirty with unpleasant stains. We asked for new sheets and they didn’t offer to change the sheets, instead they brought a single sheet for me to made the bed. The shower drainage was not draining properly and when taking a shower all the water was coming out of the shower into the bathroom. Very messy. The lady at the reception was not very helpful, maybe didn’t know the area because wasn’t able to tell us how to get food or which way to go to find a restaurant. The hotel doesn’t have an open restaurant on the weekends, this was very inconvenient.
“Poor”
no bar or restaurant during the weekend. Room smelled to tobacco.
“Very good”
“Average hotel.”
The room was very small, the beds were comfortable, and the breakfast was what we expected in Spain.
The size of the bedroom and the terrible smell that took the staff two days to eliminate, from our room and the hallway. The Turkish steam room wouldn't turn off, making it unbearable to enjoy.
AC Hotel San Sebastián de los Reyes by Marriott · San Sebastián de los Reyes
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