Acogedor apartamento Picasso

spainhotels · 18 Apr 2025 · GB

3.5/5

“I was good but this charge without warning made me unconfortable.”

The best

Location, clean room, coffee

To be improved

20 minutes before departure, when we were queuing to the plane, the agent informed me I had to pay 20 euros in cash because I requested check-in around 22.30. After booking, the host emailed me "ok we can do the check in around this time" and never mentioned the extra charge; there wasn't anything the description about it. We could book a taxi for 17 euros and be there before 10 pm instead of going by bus or book another apartment, but it was too late. I didn't like it and hope the host will update the description. We only stayed 2 nights and I felt robbed. Also, there wasn't any chocolate for the guests as advertised. I just checked the description and it is still "chocolate for guests" and nothing about an extra 20 euro for the checkout after 10 pm. So please check and change your description to avoid bad reviews.

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

6.8/10 · 27 opinions

Good location

Responsive service

General summary

6.8

out of 10

Location 9.67

Consistently praised for its prime location near attractions.

Service 9.13

Responsive service as noted by guests, particularly regarding quick solutions to problems like the air conditioning remote.

Food and Beverage 7.46

Not specifically mentioned; assigned target overall rating.

Overall Experience 6.63

Overall sentiment reflects disappointment mainly due to cleanliness and maintenance issues.

Amenities 5.65

Lack of basic amenities and several broken facilities noted.

Room Quality 5.62

Mixed reviews on room quality; issues with the shower and door security mentioned.