Ad&c House Canteras

We had issues with the front door app, it didn't work at all and we had to wait for someone to get out of the building so we could get in and take the proper keys with tokens in a safe by the door; after that it was ok. Hot water was produced and stored in a special heater in the bathroom, it took us a while to understand what it was and why after multiple showers in sequence the hot water would run out; this probably should have been explained somewhere. Up until this point this would have been a 9 out of 10 stay, but what ruined it for us was when we got locked out of the apartment. The door knob does not turn on the outside, and if you happen to leave the key in the lock on the inside, you can't open it with keys on the outside. Some locks are like that. This happened to us, we had to ask for help and pay 80 euros for a locksmith. That would have been maybe acceptable if not for the fact that this seems to be a recurring problem! This risk of being locked out is stated as an automated message sent on Booking, warning the guest would need to pay for the locksmith. And the host that came to our assistance even said this also happened in one of their other properties the day before! This all means that they have a situation where guests regularly get locked out, enough to warrant a warning about it and the associated costs for guests, but they don't do anything in their power to just fix it and avoid making people locked out of their apartments having to incur extra costs? If they just made the outside knob functional, people could just open the door and pick the inside keys, done! Or replace with locks that work with keys on both sides! It also would force people to actually lock with the key when leaving instead of just slamming the door and walking away. The locksmith opened it in 15 seconds with a plastic sheet, so much easier for burglars. A properly locked door would need picking, not as easy.

The bed was a bit too small for us (we are used to at least 160cm bed) and a little too hard for my taste. The drying line for the clothes is too high so I didn’t feel comfortable (or brave enough) to hang the laundry there. A metal rack would be a good solution.

No view, no balcony, no dishwasher. Not much natural light, but it is the last floor so it gets some sunlight early in the morning. A room with a double bed is next to the elevator shaft so it can be noisy, but usually from 23h to 6h is very quiet.