• Akelarre - Relais & Châteaux
  • Akelarre - Relais & Châteaux
  • Akelarre - Relais & Châteaux
  • Akelarre - Relais & Châteaux
  • Akelarre - Relais & Châteaux
Padre Orcolaga 56 Monte Igueldo (San Sebastián), San Sebastián

Akelarre - Relais & Châteaux

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Akelarre - Relais & Châteaux

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Doble Horizonte
45 m²
2

Doble Horizonte

Deluxe Panorámico
60 m²
2

Deluxe Panorámico

Suite Oceánica Akelarre
100 m²
2

Suite Oceánica Akelarre

Panoramic Junior Suite
60 m²
2

Panoramic Junior Suite

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Akelarre - Relais & Châteaux
· San Sebastián
Padre Orcolaga 56 Monte Igueldo (San Sebastián) , 20008
Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

9.3/10 · 174 opinions
The best
Stunning views
Impeccable service
General summary
9.3
out of 10
Location 10.00

Many reviews remarked on the stunning views and attractive location.

Food and Beverage 10.00

Guests consistently praised the restaurant and breakfast quality.

Overall Experience 9.85

Overall positive sentiments, aside from a significant safety issue.

Service 9.81

Service was described as impeccable by several reviewers, though one highlighted a lack of responsiveness.

Room Quality 9.30

Rooms were generally praised, though minor complaints about pillow softness were noted.

Amenities 8.83

The spa issues, combined with some service concerns, suggest room for improvement.

Lucía
Lucía
spainhotels · 29 Jul 2025 · IT
5.0/5
“Amazing”
The best

Everything. The staff. The restaurant. The amazing room and views

To be improved

Only good things to say….

Feedback from a real guest
Nanna
Nanna
spainhotels · 23 Jul 2025 · DK
5.0/5
“Extraordinary”
The best

Exceptional experience breathtaking views, staff was amazing and everything felt so relaxing and cozy. We will be back

Feedback from a real guest
Andrés
Andrés
spainhotels · 12 Jul 2025 · ES
0.5/5
“Dangerous facilities, unresponsive service, and no accountability—luxury in name only.”
The best

Nothing.

To be improved

During my stay, I experienced a serious safety hazard in the spa: part of the hydromassage system came apart while submerged, exposing internal components. I also suffered a burn from the steam room tap, which emits boiling water without any visible warning. The minibar in the room was not working. Most concerning was the cold and distant reaction from the staff and management—no assistance, no apology, no action. I left the hotel after one night and was still charged for the full stay.

Feedback from a real guest
Jinbo
Jinbo
spainhotels · 30 Jun 2025 · HK
5.0/5
“Exceptional”
Feedback from a real guest
Vilhjalmur
Vilhjalmur
spainhotels · 14 Jun 2025 · IS
5.0/5
“Supremely beautiful hotel and surroundings, wonderful food, great service - but expensive.”
The best

Beautifully designed hotel in stunning landscape with gorgeous views. Very friendly, helpful and personal service. The concierge staff went way beyond the call of duty to help us in every way. This hotel also holds the record for the quickest laundry service that we have ever experienced over decades of travel, almost defying the laws of physics. The 3 Michelin Star restaurant experience was out of this world.

To be improved

The original, older restaurant building is starting to need an upgrade, especially in comparison with the newer, super-elegant hotel building. But the only drawback of Hotel Akelarre worth mentioning is the pricing: at this level, they have some pretty serious competition, including some of the very best hotels in the world with super-professional service - and the small, boutique Akelarre is not quite able to compete on that playing field. But it makes up for a lot of the difference with genuine hospitality, personality and warmth.

Feedback from a real guest
Samar
Samar
spainhotels · 28 May 2025 · SA
5.0/5
“Exceptional”
Feedback from a real guest

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Akelarre - Relais & Châteaux · San Sebastián

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