Alba

Kathrin

spainhotels · 05 Aug 2023 · GB

4.5/5

“Despite the initial problem with key picking up and air conditioning, we loved our stay and would definitely come again.”

The best

The flat was only 10 min walk to town centre and beach. Lots of little shops and supermarkets close by within walking distance. The flat was very clean and excellent condition with a very well equipped kitchen. Shared pool was hardly used by other residents, so felt like we almost had our own pool. Agent responded quickly and any queries and concerns: had a power cut the first night and then the TV channels needed retuning.

To be improved

The process on obtaining the key to property, has to picked up in a different place, situated about 10 km outside of Sant Feliu and is very complicated and not straight forward when you rely on public transport and the area is very new to one’s self. It would help, if keys could perhaps be picked up from tourist office in Sant Feliu. Also flat was advertised with air- conditioning but air- conditioning is very old fashioned, three movable air - conditioning units that can be moved around in flat. Apparently 2 worked but were extremely noisy and created so much heat when used in air- conditioning mode that we then only used them as fans at night. We were told that one was permanently broken and unfortunately could not be fixed ahead of our stay.

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What our guests say

Verified reviews from real guests who have already stayed here.

8.5/10 · 2 opinions

Great location

Clean rooms

Friendly staff

General summary

8.5

out of 10

Location 8.50

The hotel's prime location near key landmarks and public transport was highly praised by guests.

Service 8.00

The service was friendly and efficient, with a few guests noting a slight delay in response times.

Overall Experience 8.00

The majority of guests had a positive experience and would recommend the hotel to others.

Room Quality 7.80

Rooms were well-equipped and comfortable, although a few minor maintenance issues were reported by some guests.

Cleanliness 7.50

Guests appreciated the overall cleanliness of the hotel.

Food and Beverage 7.00

The breakfast and restaurant offerings were generally well-received, with a few suggestions for improvement in variety.

Alba

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Alba

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