ALC - San Francisco Javier

Sofa in the living room can be replaced or cleaned better.

Nothing

The check in was very confusing. Its a difficult place to find and the instructions were unclear. Other people had the same problem. When I arrived there was vomit by the entrance and up the stairs. It is accessed from a dark ally and the taxi can't drop you outside so i was left with luggage in the street and the taxi coudln't tell me exactly where the place was. The bed was made with a sheet only over the most disgusting mattress I have ever seen. There were no duvet covers. The wallpaper was peeling. The curtain was off the rail, The mirror is not attached to the wall. One of the Perspex dining chairs had a crack that damaged my clothes and the only answer was for them to remove the chair. There was no iron though they did bring one when I asked The kettle didn't work properly and that had been noted by a previous cusotmer and still nothing had been done about it. The tiles in the bathroom need cleaning. The location is very noisy at night being right by restaurants so when they move the tables at night you hear scraping at 12-1 am. There were two light bulbs above the mirror in the bathroom that didn't match and one didn't work. The only solution was they removed one of them! The water tank only makes enough water for one bath. then runs cold. There is barely enough crokery and cutlery for 4 people . The most serious issue of all is that it is part of a Hostel There is only one fire escape from the 5th floor down. This aprtment is on the 4 th floor. There are proper fire doors to protect that escape route with push bars on them. But every single door is left open and the one on floor 4 wouldn't even shut. In a fire is would be a death trap and I can't believe that this meets safety regulations. There are no instrctions in the apartment about the internet passport or how to use any of the appliances. The chopping board was fithy.