Alcam Hercules

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Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

7.1/10 · 157 opinions

The best

Good location

Appropriate facilities

General summary

7.1

out of 10

Location 9.30

Guests consistently praised the location, indicating it was close to desired destinations and appropriate for their travel.

Overall Experience 5.50

While some guests had a positive experience, the overall sentiment was diminished by significant customer service and maintenance issues.

Amenities 5.00

Given the AC problems and issues with basic equipment such as the fridge, guests were not fully satisfied with the amenities.

Cleanliness 4.50

Multiple mentions of dirtiness and lack of proper cleaning were noted, especially regarding dirty pillows.

Value for Money 4.00

Considering the numerous complaints about room issues, service, and additional costs, guests did not feel they received good value for their money.

Room Quality 3.50

Room quality suffered from maintenance issues and a lack of basic facilities like proper blackout curtains, affecting the guests' comfort and security.

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Alcam Hercules · Barcelona

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Alcam Hercules

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