Alcam Sombrerers

Sarah

spainhotels · 03 Apr 2025 · AU

0.5/5

“Terrible experience, will never go back!”

The best

The only good thing was the location of the property.

To be improved

Unfortunately, the apartment is simply UNLIVABLE and should not be on booking.com 1. No heating or hot water when we arrived - we slept in freezing cold rooms!! 2. Non existent wifi 3. Electronic keys which did not work when no wifi 4. No blankets provided 5. TERRIBLE noise pollution and we did not get a single night’s sleep ;the windows need to be triple glazed) 6. Insufficient soap, bins, towels, tissue 7. Zero care from property caretakers 8. If you don’t speak Spanish, they are unable to communicate with you on the phone 9. Some of the plates had several layers of dust on them 10. Unmaintained property, unfit for purpose

Feedback from a real guest

Nerijus

spainhotels · 23 Mar 2025 · GB

4.5/5

“Superb”

Feedback from a real guest

Sevim

spainhotels · 21 Feb 2025 · TR

5.0/5

“Exceptional”

Feedback from a real guest

Sally

spainhotels · 03 Dec 2024 · GB

3.0/5

“Very handy location but was let down by the noise from the street”

The best

Very stylish and spacious

To be improved

Location due to the noise, we were unable to get any sleep

Feedback from a real guest

Marieke

spainhotels · 26 Sep 2024 · NL

5.0/5

“Exceptional”

The best

Location, the apartment, the services

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

7.5/10 · 11 opinions

Good location

Comfortable beds

Clean facilities

General summary

7.5

out of 10

Location 8.40

Very good location as mentioned by multiple reviewers.

Service 8.36

Standard check-in process and available support, specific issues noted.

Food and Beverage 7.89

Standard quality for this hotel tier.

Amenities 7.38

Basic amenities were lacking, no coffee supplies noted.

Overall Experience 7.36

Overall mixed due to renovation but some positives.

Cleanliness 6.89

Clean but the building is under renovation and dusty.