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Verified reviews from real guests who have already stayed here.
Excellent location with easy access to sights and attractions.
Generally positive feedback about helpful staff, but some issues with responsiveness.
Standard quality, but expectations for generous welcome items were not met.
Overall satisfactory stay despite some minor issues.
Fair pricing for the location, despite some concerns.
Comfortable, but issues with noise and some amenities were lacking.
“Fantastic location for a short stay- needs improved kitchen items for longer stays.”
Fantastic location, clean and comfortable bed. I was able to drop off my bags while it was still being cleaned which was a great help and greatly appreciated. No key needed to access property.
1. The most disappointing thing about the property was the lack of basic cooking items in the kitchen. It had a nice coffee maker (pod style); a new toaster; hot water kettle; microwave; oven with electric stovetop; lots of cups, glasses, plates and bowls. But it lacked the most basic items to actually cook and use the abundance of plates and bowls. It was missing a cutting board, bread knife, spatula, saucepan and any simple courtesy cooking basic like salt and pepper. We had to improvise with just the frying pan and a small paring knife being very careful when cutting food. We stayed a week which is why we needed a place with a kitchen. 2. At minimum a broom would have been helpful when staying more than a couple of days. 3. WiFi signal was ok- it would come and go.
“Exceptional”
Large apartment style, wonderful place, fabulous location.
“Very nice flat in great location, but with privacy issues”
Very good location right in the centre of town. Spacious flat with mostly everything that I needed. Very responsive host to any questions I had.
The one huge issue was privacy, there was none, it was like being in a goldfish bowl. The flat curves the side of a narrow street onto a small square on the first floor, and is also about 2 m away from windows on the other side of the street which is a restaurant. So, you basically have to keep the curtains completely closed the whole time. This could be helped if some translucent netting was added across the windows, but basically now, the whole world can look inside the flat from several directions. It is also noisy late into the night - but that was OK and to be expected.
“Very good”
The location was fantastic.
The kitchen was poorly equipped. No chopping board, oven tray or drying up cloth.and no tea bags. Also, we couldn't get the induction cook top to work, so couldn't cook pasta.
“Fantastic apartment with a stunning view from the terrace”
The apartment is located in the historic centre of the town, 3 minutes from the cathedral and close to all historic sights. It is easy to get there on foot from Zocodóver Square, where you can also take a bus to the train station or other parts of the city. Communication with the host was excellent, first via Booking messages and then via WhatsApp just before arrival and during the stay. The host responded almost immediately. The apartment has two floors, with one bedroom on each. There are also two entrance doors to the apartment. Downstairs is a well-equipped kitchen with a capsule coffee machine and a washing machine, one bathroom and a sofa with a TV. On the upper floor is an en suite bedroom with a big roofed terrace and a magnificent view. The place was spotless, and there were enough towels and toilet paper. There was also a hair dryer in the bathroom and enough storage room. The heating (air conditioning) and the wifi worked well. Some recommendations: If you stay longer and plan to wash your clothes, bring some washing powder, as no supermarket in the old centre sells small-size detergents. And before buying the capsules for the coffee maker, read the brand of the machine, or at least remember to buy big capsules. We enjoyed our stay very much and would happily return to this apartment.
There was nothing important, just a few details. The inside spiral staircase between the floors is relatively narrow, so my colleague, who is quite tall, had to be careful not to bang his head. Even if there were enough paper towels, a tea towel for the dishes would be handy. There is enough tableware, but we missed bigger mugs for tea. The Wi-Fi worked great in the kitchen and the upper floor, but the signal was quite weak in the downstairs bedroom.
“Very good”
Alcana Suites by Toledo AP · Toledo
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