ALEGRIA Caprici Verd 4 SUP

I liked that they had balcony, good breakfast and dinner, arcades was good (little bit expensive though). Location was fantastic- close to train and the beach.

Rooms clean, staff helpful and polite and food decent. No entertainment, not clean on sun loungers, nowhere to go during the daý and not all inclusive drinks like it said. Was bored alot and will not be going back but still recommend for food and bar and polite clean atmosphere.

For an all inclusive break the food was not very good nor very available, on my second day I found the snack bar, it was attached to the bar but the cooking area was covered in boxes etc, at chexk in this was not explained. The staff seemed to be inconvenienced by my very presence. One night (approx 10.30pm all inclusive finished at 11pm) I was hungry and asked for crisps from behind the bar as there was no food available and was charged €2 for a packet. I departed early on my final day and requested a 'picnic' I got a bottle of water, and apple, and a dry ham sandwich. I will not be returning and would not recommend.

This hotel is by far not a four star hotel more like a three. Rooms are adequate and clean good walk in shower we found the water always warm cleaning team very hard working and pleasant. Food cheap and barely warm service team rude and abrupt under cooked food dinning hall packed and noisy like being back at school queuing then trying to find a table. Paying 25 euros for a safe in a four star hotel and a swim cap to use the spa pool rip off , children in the gym and spa pool unacceptably .we found very few english in this hotel more geared up for other nationalities. Overall santa sussana is a nice area train station near for travel and a lovely beach just choose a different hotel.

Travelled to watch my daughter play football in a local tournament. Great hotel- room was spacious modern and was great. Hotel was spotless, lots of areas to hang out. Pool area was fab lovely pool plenty of loungers. Dined half board - food was great. Staff were amazing and couldn’t do enough. Great location - opposite the train station to explore the coast.

Nice hotel, I would stay there again, if the price was right. Certainly not 4* but solid 3*. There was one super multilingual guy on the front desk who was very knowledgeable. The rest of the front desk staff were polite. One older gentleman in reception "Guarding" the entrance door was a battle ax. the rest were lovely. Housekeeping staff were very friendly and helpful. Rooms were big, plenty of storage. OK balcony, though we had a car park view. ** Be aware only One side of the hotel gets sun on it, we were constantly in the shade. Your could see the sea but only barely. Note, one dispenser in the shower with soap, not shampoo or conditioner ... not 4*. you did get a couple of very small bars of soap. We stayed in early October. The sea was warmer than the outdoor pools. One indoor pool, bring a bathing hat. Never saw this used, it was beside the restaurant and I would say you would feel like you were in a glass bowl. You need to book it. Food was good though lukewarm served on cold plates. Lots of options though, and the salads were great. We were fully inclusive for meals and wine with lunch / dinner. Other months may differ but if you were a couple there in October I would say the dining room would be a nightmare. Lots of large groups and very loud, felt like a school canteen. Hated that there were only two hot drink dispensers for coffee / tea in the morning. Big wait to get your coffee. NO coffee available in the dining room at lunch or dinner which I thought was pathetic. The bar is expensive and has long queues. Bar staff are not pleasant. Super location at the beginning of the strip. Close to the beach (6 /7 minutes walk) underground tunnel. Close to the train station 3/4 minutes .. however if you are leaving very early or late you go through the back entrance so leave an extra 5 minutes to get to the train. Seemed to be lots of entertainment if you wanted it. Good live music at night in the inside lobby. Nearly always a few people dancing. There is a very helpful Tourist office across the road that will help you with maps and train tickets. There is a monthly train ticket for €20 - particularly if you plan to go into Barcelona, this would be worth getting. Note if you are doing the Barcelona open bus tours there are four routes, run by two companies. Make sure you know your hop on stop as it is not obvious. Figueres by train takes about 80 minutes great Dali museum. Girona is worth a visit. Blanes is a lovely town, two train stop away & then bus into town. Really a good base to visit lots of places.