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Verified reviews from real guests who have already stayed here.
Standard service quality for this hotel tier despite some negative experiences regarding waiting times.
Convenient location, as mentioned in multiple reviews.
Many reviews conveyed an overall positive experience, despite specific issues.
Spa access cited positively, but queue issues were noted.
Positive remarks about the rooms, though some complaints about comfort.
Generally perceived as a good value, with some caveats regarding service during peak times.
“The amenities were really great. · Cons: It was great. I would have liked a little more diversity in the food from day to day.”
The amenities were really great.
It was great. I would have liked a little more diversity in the food from day to day.
“Nice family holiday”
The hotel was very nice, the room was adequate, cleaned daily, and the service was friendly. The pool was large and there were plenty of sunbeds. The entertainment staff were excellent; there was water gymnastics, yoga, bingo, etc., and the beach was a 5-minute walk away.
The food was pretty much the same every day, with little change or new items.
“Awesome location, nice stuff, great choice of food and activities throughout the day!”
A very nice location, the hotel is spacious and offers a lot of activities during the day. The staff is very nice and helpful. We were greeted by a glass of champagne. The rooms are cleaned every day, and overall the hotel is clear. The food choice is amazing, a lot of variety for breakfast, lunch and dinner.
The wi-fi wasn’t working well for us :/
“Cons: Needs refurbishing, like some basic room amenities I would expect from a 4* hotel”
Needs refurbishing, like some basic room amenities I would expect from a 4* hotel
“Not a 4 star, more like 1-2 star”
The food was alright. The location wasn’t bad.
The room was dirty, a pair of dry contact lenses were left from previous guests on the bathroom counter, when asked them to clean it, we were told to throw them ourselves in a bad manner. The bathroom had hairs and was dirty. The room was obviously not for 4 and was patched to accommodate 4. There was unattended teenagers in all the rooms around being very load on the balconies until late at night. Everything from the corridor could be heard from the room, and the mattress was cheap spring without topper. No kettle in the room. During the breakfast in the huge dining room we reached peaks of 90 decibels, very very noisy as there is no noise absorbing panels anywhere. We went into the spa, and the jacuzzi water was cold. Not at all a 4 star hotel, more like a 1-2 star.
“Recepction- dramatic, slow, unfrendly Room- small, dirty, hard matrac Elevator ni.1 - out of order , 3th floor some steel wire came out from the wall, at the elevator door Hotel was full with noisy kids, no rest until 1AM Parking 12€/day Positive: breakfast”
Recepction- dramatic, slow, unfrendly Room- small, dirty, hard matrac Elevator ni.1 - out of order , 3th floor some steel wire came out from the wall, at the elevator door Hotel was full with noisy kids, no rest until 1AM Parking 12€/day Positive: breakfast
ALEGRIA Florida · Santa Susanna
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