Alison's apartment

I arrived to find the AC completely dead in 32°C heat, a ceiling panel hanging loose directly above the bed, damp and mould on the walls, and stains. The cutlery & fridge was dirty, there was no kettle or toaster, even though both were listed when I booked. I ended up sleeping on the sofa bed because I didn’t feel safe under the ceiling. The listing was completely misleading. The bedroom window opens into an abandoned, smelly building. The other faces a road. Neither had blinds, so I had to choose between unbearable heat or no privacy. I messaged the host, Alison, about the AC and she told me to buy a fan and she’d reimburse me, but she was unclear about whether the AC would be fixed during my stay. I had also asked in advance if there was a sandwich press. She promised to bring one from another property, then said her cleaner would drop it off that afternoon. I stayed in and waited. No one came. When I messaged her, she got defensive and said, “I never told you to wait,” and told me to “just go out and do whatever.” That should’ve been the first red flag. At that point, I told her the listing was misleading and I wanted to leave and be refunded for the last two nights. Her tone changed immediately. She became sarcastic rude and hostile, accused me of “breaking in” and “trying to stay for free,” She stopped replying in English, and sent messages like, “Even the translator is broken from how much you’re messaging.” She literally told me to stop complaining and just go to the beach. As if that made any of this okay. I wouldn’t recommend this place to anyone. The listing was inaccurate, and frankly overpriced. The apartment wasn’t in acceptable condition, and the host was shockingly hostile. Booking.com sent me to Holidu, and Holidu said it was “up to the host,” so I spent most of my trip chasing support while the host was sarcastic and mocking me. This stay caused me more stress than it was ever worth. DONT BOOK HERE

Takes around 15-20 minutes to walk to the beach