Alojamiento moderno y sofisticado con vistas a la ciudad

A negative aspect is that the internet is practically nonexistent. Technically, it is available, but the connection speed is so low that even messaging apps don’t work. In reality, the internet in the apartment is only installed for the purpose of remotely controlling the door locks. The management couldn’t help us in any way; they simply informed us that this is the speed as it is. This wouldn’t have been an issue if the internet was only needed for entertainment, but we had to connect to a work environment, and relying on mobile data sharing from a smartphone was extremely inconvenient.

Frustrating Check-In Experience, Poor Communication, and Lacking Essentials—But Nice Apartment and Good Location Our stay at this apartment was unfortunately overshadowed by an incredibly frustrating check-in process. Despite following all instructions on the app, we were unable to access the building from the street. After being stuck outside, we spent over 40 minutes on the phone with a customer service assistant who was rude and unhelpful. The assistant seemed completely unfamiliar with the building's access requirements and repeatedly gave us incorrect instructions for the apartment door rather than helping us enter the building itself. We were finally let in by a resident who happened to be entering the building. During this time, we had to juggle two cell phones using WhatsApp, the booking.com app, and an international phone call—an incredibly stressful experience, especially in a foreign country. Additionally, there was no parking available on the street as described, and this should have been made much clearer in the listing. We ended up parking in a garage about a quarter-mile away, which was inconvenient and frustrating. Once inside, the apartment was nicely set up and comfortable, with a good location near grocery stores. However, the freezer was frozen solid and stuck open—clearly neglected for days or even weeks. Despite sending a photo and raising the issue on WhatsApp, we were promised a fix "ASAP" but never received any follow-up or resolution. To add to the issues, the kitchen was poorly stocked with almost no cooking utensils—no knives, no basic tools for food preparation, and nothing to make cooking practical. This was a major inconvenience given the expectation of a fully equipped kitchen. While the apartment itself had potential and the location was convenient, the lack of clear access instructions, poor customer service, unresolved maintenance issues, and insufficient kitchen supplies left us disappointed overall.

Nothing