Alpen1 Argenta/Caleta

Kevin

spainhotels · 08 Apr 2024 · IE

0.5/5

“It was the worst stay I've had in decades of travel, and I've stayed in sheds in Thailand with better services!”

The best

There is absolutely nothing good about this property! To collect the keys is 4km away from the apartment and what you get is completely different to what is advertised!

To be improved

No sheets, no blankets, no towels, no toilet roll, limited hot water, no soap, no plates, no bowls and no heating! The staff were SO rude! They took a €150 deposit, and the apartment is not what was advertised at all. In a completely different location to what was online! The black mould in the toilet and no soap to wash your hands after using it was a great touch. All the walls were filthy and dirty. But finding out after I bought loads of food that there were no plates or bowls was the final straw. The staff haven't responded for days about checking out also. They said there was a swimming pool but when I got here it was closed.

Feedback from a real guest

Ana

spainhotels · 13 Oct 2023 · ES

5.0/5

“Exceptional”

The best

Increible terraza

To be improved

Sin vistas al mar

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

7.2/10 · 15 opinions

Spacious terrace

Good location

Quiet area

Pool

General summary

7.2

out of 10

Location 8.44

Good location; away from the crowded center while still accessible.

Service 7.90

Standard service quality for this hotel tier; some issues with missing items but generally acceptable.

Value for Money 7.68

Decent value for what you get, particularly with the terrace.

Food and Beverage 7.43

No specific comments noted regarding food options; average quality expected.

Overall Experience 7.40

Generally a mixed experience; positives exist but are offset by cleanliness and maintenance issues.

Room Quality 7.39

Spacious apartments but with various issues in furnishings.