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Verified reviews from real guests who have already stayed here.
Breakfast received high praise for variety and quality.
The staff were consistently described as friendly and helpful.
Overall sentiment reflects a high level of satisfaction and strong recommendation.
Multiple reviews noted the hotel's excellent location near attractions.
The reviews consistently highlight clean rooms and good sanitation.
Amenities like breakfast, terrace, and cleanliness were praised.
“Disappointing Stay – Loud Construction & Lack of Basic Amenities”
I was really looking forward to my stay here, but unfortunately it was disappointing from start to finish. We stayed in one of their apartments and the biggest issue was the constant loud construction directly above our room. From morning through late afternoon, we had to deal with drilling, banging, and noise that made it impossible to relax or enjoy the space. When I raised concerns, there was no effort to accommodate us as guests, no offer to move rooms, no alternative, and no gesture of customer service. Instead, we were simply told we just had to deal with it. When I raised concerns, the hotel repeatedly ignored my messages. I specifically asked for someone to come speak with us in person, but instead we only received generic responses - again telling us we just had to deal with it. This left us feeling completely dismissed and unsupported as guests On top of that, the room itself lacked even the most basic necessities. There were no garbage bins, no paper towels, and very limited supplies provided. For a hotel at this price point, I expect at least the essentials. I booked this place hoping for a peaceful, relaxing stay in a beautiful area. Instead, I left feeling frustrated, disappointed, and wishing I had chosen another option. Until the hotel makes serious improvements both in communication with guests and in the amenities provided, I would not recommend it
“Nice. Not Very Nice”
This place is cute, clean, well-located, great breakfast. I researched hotels in the area for a long time - because I wanted to work somewhere cosy for 5 days on a big project I had. And I was just a bit disappointed this place isn't better (as good as other reviews suggest). The common area is tiny (the picture on this site is shot from an angle that makes it look bigger than it is). So it is very hard to relax by the pool or work outside. And the staff are friendly, but don't go "above and beyond". Most things you ask for are a "no - not possible". And this is not right next to the beach... you'll spend a lot of time in the hotel, and you really wish it was a bit cosier / friendlier etc. So... I would recommend staying here, but you'll like it / not love it.
“A piece of heaven”
What a find, elegant- tasteful- spotless clean. You couldn’t ask for more. It’s so perfect, you almost want to keep it a secret. Hidden gem in town centre, with lovely restaurants and cool coffee shops in walking distance. Definitely more than a 3 star.
“We loved the location and friendliness of the staff. Would definitely stay again!”
The staff were exceptional and went out of their way to be helpful. We booked a boat experience with the front desk and he came down to make sure we were all sorted, which we really appreciated. The breakfast was also really good with lots of variety and the location was so close to the town square, cafes and shops which we loved. We also found a great track walk down to the beach, so it ticked all boxes for us.
“Wonderful place and staff”
We loved the town and property
Nothing
“Will be back ❤️”
We love Alta House, we have stayed there a few times . Staff are lovely especially Angela on Reception, pool area is super and the location is fantastic.
Just could change up the breakfast a little
Alta House Begur · Begur
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