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Verified reviews from real guests who have already stayed here.
The service was highlighted as exceptional by multiple guests.
Overall, guests expressed a very high level of satisfaction with their stay.
Rooms were described as spacious, modern, and well-decorated.
Many reviews praised the beautiful and tranquil location.
The restaurant and food quality received high praise from several guests.
Guests mentioned the hotel was very clean and well-maintained.
“excellent!”
the people, the food and wine and the hospitality
i could literally hear everything from the room next door, but I was lucky that the people were very silent including myself out of respect. that is why I gave only 9 and not 10
“Stunning”
We only stayed one night and we regretted that because it's worth staying in this hotel for a few days. Our bedroom was incredibly beautiful, comfortable, and clean. It's modern and it was easy to carry our big bags to the top floor (where the bedrooms are) because it has a lift that only guests and staff can access. The staff are the nicest!! Guests have access to the first floor as well where they have a kitchen and a living room... but we didn't have the chance to use it so I can't comment on this, but the fact that you can use a kitchen to cook your own food outside your bedroom is a great idea. The hotel is in a little village called Altzo, 30 mins drive from San Sebastián/Donosti. It's close enough but away from all the big city noise and tourists. Altzo is very quiet and beautiful.
It's not really a bad thing, but some people may find this info useful: Although it was easy to find with a satnav, we arrived quite late at night and the road is a bit narrow and very dark, so if you're not comfortable with this, you may want to make sure you go there during the day. But we got to see a hedgehog crossing the road, which was lovely.
“Exceptional”
peaceful and lovely
“Exceptional”
It was perfect
NA
“Altzo 2025”
The location, the welcome, the staff, the room, the private dining and terrace area, the bar, the breakfast. In short everything
Nothing
“Exceptional”
Really new modern facilities and super friendly and kind staff in a very beautiful area
Altzoko Ostatua · Aozo
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