Name: Alua Golf Trinidad
Address: Playa Serena, s/n, Roquetas de Mar, Spain
Rating: 7.8

Teddytaff

spainhotels · 15 Oct 2025 · YSTRAD MYNACH, CAERPHILLY COUNTY, SOUTH WALES, WALES

4.0/5

“Great location, helpful staff, lovely food!”

The best

The location is super, right on the seafront. Welcoming and very helpful staff especially on reception. Gets very busy when groups arrive. Food was fresh, varied and plentiful. So much choice and amazing salads! Room cleaning was great. Two separate pool areas, one buzzing with activity and one much quieter - your choice Been here several times . Better now since ALUA ! Will be back!

Feedback from a real guest

elizabethm676

spainhotels · 09 Oct 2025 · OULTON BROAD, LOWESTOFT, SUFFOLK, EAST ANGLIA, ENGLAND

2.0/5

“REGRET US, IT WAS MORE A MARE THAN A MAR”

The best

If you have read the bad reviews BELIEVE THEM, sadly we didn't The room was thoroughly cleaned every day,as were the general toilets Sadly the Bar area, with seating, along with the snack bar wasn't clean. We saw a guest get a spray & a cloth to clean a table I WOULD NEVER HAVE TOUCHED THE CLOTH, YULK. We cleaned the tables we sat at with our drinking water and tissues. Due to lack of sleep we moved from room 241 after 2 nights as the entertainment stages were either side of the room. STILL NO SLEEP in room 476 THE BED & PILLOWS WERE INSTRUMENTS OF TORTURE . The safe in room is 4 euros per day. Beach towels are 20 euros each (refundable) at the end of holiday, 1 euro each time you change the towel. The food has a wide choice, well cooked but sadly every dish was TEPID... You are expected to take your dirty plate to the bin & scrap it off & leave with the others as well as placing cutlery in a water bowl. Very rarely does anyone come clear the tables for you. The beds around the pools were all tightly packed next to each. Thankfully we were able to move a couple forward & have a table between us. In high season that would be impossible

Feedback from a real guest

Mark

spainhotels · 21 Jul 2025 · GB

4.5/5

“Great hotel”

The best

Friendly and efficient staff.

To be improved

The long queues at times for drinks and could not understand why inside bar was never open.

Feedback from a real guest

Carla BM

spainhotels · 17 Jul 2025 · US

4.5/5

“The food was AMAZING, the staff EXCELLENT, the shows every night were AWESOME all of them. · Cons: There aren't enough drink dispensers, which leads to long lines. The bar likely needs more staff. Also, the large pool area where the snack bar is located could use an additional bar — this would help reduce pressure on the main bar on the other side.”

The best

The food was AMAZING, the staff EXCELLENT, the shows every night were AWESOME all of them.

To be improved

There aren't enough drink dispensers, which leads to long lines. The bar likely needs more staff. Also, the large pool area where the snack bar is located could use an additional bar — this would help reduce pressure on the main bar on the other side.

Feedback from a real guest

Irina

spainhotels · 14 Jul 2025 · ES

0.5/5

“Pet friendly?”

The best

The breakfast

To be improved

Charged more than half of the rate for my pet, 65 euros, when I asked for a refund they said it was up to Booking, Booking says it is up to the hotel. Additionally if this is a smoke free hotel, why ask about room preference, and have a balcony full of ashes, which I couldn't allow my dog to go to

Feedback from a real guest

Francesca

spainhotels · 10 Jul 2025 · GB

2.5/5

“Cons: The bathroom in our room was very dated. The queue at reception to check in was unacceptably long (40 minutes) and unacceptably hot! A ridiculous deposit fee for the swimming pool towels which reception were then unable to refund because of a card machine error. I tried to call reception for 4 days afterwards and no one answered and then finally someone in the reservations team helped me and I got the deposit back but it was a lot of wasted time on my holiday! I would not return to this hotel.”

To be improved

The bathroom in our room was very dated. The queue at reception to check in was unacceptably long (40 minutes) and unacceptably hot! A ridiculous deposit fee for the swimming pool towels which reception were then unable to refund because of a card machine error. I tried to call reception for 4 days afterwards and no one answered and then finally someone in the reservations team helped me and I got the deposit back but it was a lot of wasted time on my holiday! I would not return to this hotel.

Feedback from a real guest

Alua Golf Trinidad