Always Easy I San Blas

Nothing

The lock system, all on the phone cost us a lot of time, couldn't get in for half an hour initially and with a 4pm check in which is unreasonably late for anywhere. Inevitably the Internet went down which meant we couldn't get into the apartment at all, fortunately it wasn't after surfing and we wouldn't have had our mobiles or who knows. The member of staff came down with a physical key, which I asked for when we initially checked in but that wasn't passed on, but we lost the sun and the tide and our day was gone. No WiFi and TV for 36hrs, on the only day we wanted TV as it was pouring. Nice staff came again with an engineer and finally got it repaired. We were there for 7 nights, there was only 2 of the cheapest smallest toilet rolls provided, no washing up liquid and limited other consumables for the price. Mattress was very hard and plastic mattress covers are a no no in any climate. Pretty new place so room for improvement.

Nothing really! It might have been nice to have a couple of coffee pods ready, but everything else was great

The bed squeaked when you turned. The mattress was too hard, and you could feel the springs through the top layers of fabric. I expect a better standard of bed for 189 euros a night. Getting access to the apartment via an app was not easy the first time you tried it. It would have been better if somebody could have met us at the apartment to show us the process. We arrived at 3:50pm and couldn't get access. We had to phone, only to be told that access could not be given until 4:00pm. This was unnecessarily frustrating. There is no on-site parking, and the nearest car park is a 10 minute walk away. I had to phone and ask where the nearest car park was.

Nothing