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Verified reviews from real guests who have already stayed here.
“Looks good on pictures but...”
Playa de Santiago is an excellent little village to stay. Beds were firm and comfortable.
We arrived two months after the refurbishment of the bathroom. This sounds great, but the bath tub and bidet has been replaced with a shower only. At the time of our visit the pictures about the bath hasn't been updated. Worse, the shower drain was clogged completely. There was some hair in it, so obviously the cleaning had its issues as well, but that wasn't the main reason for the blockage. After lengthy discussions with the owner, the final say was that the insurance doesn't cover for such a small issue to call out a plumber, and I should negotiate with booking.com for alternative solutions. That also didn't help. La Gomera was fully booked at the time, their support turnaround was days. At least I got some refund at the end, but that won't sort out that you couldn't have a shower. During this the owner also blamed me to expecting hotel facilities and not a tourist place, but I guess also a tourist place needs working drainage. At the end I've spotted a hardware store in the town and bought a hand pump which helped. I left it there so if it wasn't removed it can be used by others. I've used it almost every day, because it looks like the pipework has some flaw not allowing the dirt to escape normally. Also I love when saving energy is done without minimal thoughts. You are showering behind a wall that prevents the motion sensor to see you. So having one set to 1 minute is definitely a nuisance. Luckily the mirror lights aren't switched off at the same time, so it's not total darkness... Not to mention that the extractor fan roars so loudly that you won't leave the lights on without a need. Other rooms are full of dated stuff, more or less repainted, and some handles may stay in your hand. But in the kitchen you can also see that some handles are attempted to be fixed with a screw simply too short, so it has never worked.
“Good place - both Santiago and the apartment.”
Breakfast n/a. Location fine - as good or better than expected. Coffee place across the road a very welcome bonus. Nice people there.
Kitchen could have had a) a kettle b) a sieve/colander. More important, there was no lighting on the stairs up to the apartment.
“We went by car and went around the island, such amazing views”
The location was so nice and comfortably furnished. It was well located and close to restaurants. We enjoyed the whole stay
“Really nice and cozy apartment!”
Perfect accommodation for 1-2 people. Everything was within easy reach, be it shops, restaurants or swimming in the sea. Such a nicely decorated apartment with a small but very cozy balcony.
Could have been easier to get hold of the key. A bit difficult (at least for the elderly) through the grate. For me, who has osteoarthritis, the bed could have been softer, or a soft bed mattress could have been put on top of the other.(as we swedes always have)
“Homly and comfy and spacious. Loved it. Great host and excellent communication- everything was perfect and even nicer th”
The property is gorgeous- really comfy bed, gorgeous bed linen. Lots of attention to detail and beautifully decorated. Exceptionally clean. Lovely helpful contact from host- even left a Christmas gift for us!
Nothing!
Amaoré, paz, hogar y playa · Playa de Santiago
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