AmazINN Boutique Madrid Canalejas

The check-in experience was not ideal. It would be very helpful if clear photos of both entry doors were shared along with the digital link in advance, along with the exact apartment number (Apt 5) displayed above the apartment door. For first-time visitors—especially those who don't speak Spanish—it can be confusing, as the main street door is only marked with the number "1" and offers no other indication of the apartment location. The building itself is quite dated, with an old elevator that requires manually operating the outer door. The stairwell areas are narrow and cramped. However, the apartment interiors have been nicely renovated, though several functional shortcomings remain. The wooden floors have visible cracks, which could be uncomfortable if walking barefoot. Despite the large, well-designed rooms, functionality, and practicality need improvement. For instance, with so much space available, the addition of luggage racks would make it easier to open suitcases without hassle. Most of the furniture is glass or mirrored, making it awkward to place bags or other items on surfaces without worry. A small mirror is provided, but no shelf or tray nearby for basic toiletries while getting ready. The hanger rod in the main bedroom almirah is broken and should be fixed immediately The kitchen is in serious need of a deep clean—it smelled strongly of grease, which could easily be resolved with thorough cleaning every few months. While the host thoughtfully provided welcome cookies and basic dishwashing supplies, offering a couple of bottles of water would have been appreciated. Notably, there is no dishwasher or vacuum cleaner. Small essentials, such as a pair of kitchen scissors, were also missing. The bathrooms are very tight, and the wash basin in the main bedroom requires deep cleaning.

Entry instructions need to be clearly, OBVIOUSLY written. Step 1, PRESS THE FLOOR NUMBER, step 2,...etc. Friday night revellers' noise from the street went on to 6 am... city centre life, to be expected! The gas cooker does not self start, a lighter is needed, we left one there for the next guys.

Second bathroom shower is way too small. Same for miniature sink in second bathroom. Noise level from party crowds in the streets in the middle of the night (3am to 6am) was way too loud and crazy. This was a Sunday and Monday night and we were not able to sleep at all. The front door did not open using the app. Had to call and have someone let us into the building. (The app worked on the apt door fine.). Thanks, David Flores