Antiguako - BasKey rentals

Upon arrival, I was extremely disappointed to find the following serious issues: • The property was not safe, with no visible fire alarms or smoke detectors. • access to the bedroom was through the kitchen where the gas boiler was situated with no fire or gas alarms • The property was old, dirty, and in poor condition. • It had a strong unpleasant smell throughout. • There was a noticeable presence of flies inside. • Construction work was actively ongoing next door, causing significant noise and disruption. These conditions were not disclosed in the listing and are far below the standard I expect from a Booking.com property. I believe this listing was misleading, and I did not receive the accommodation I paid for. I have travelled from Australia to bring my elderly parents on this trip across the Basque Country and as a result of the issues highlighted above I immediately checked out of the property and was forced to pay for alternative accommodation.

Bad sofa and armchairs. Not enough pillows and blankets.

That it overlooked another block of apartments … so no view and it made the apartment dark ! And so not pleasant to sit out on the balcony ! Very noisy at night from neighbours above ! Not being able to put a little heating on in the evening as this is controlled by the rental company ! The single beds were very uncomfortable so me and my daughter shared the double

We where at the weekend in the appt en parking a car was not easy. We found a spot on parking at central parking place outside the village. This was fine because the appt is centrally good located and we did not needed the car. If you need the car this can be a problem.