Apartamento Aqua Banús 1

Aziza

spainhotels · 19 Jan 2026 · MA

4.5/5

“J’ai tout aimé , sauf la qualité des Matlas ! beds were uncomfortable unfortunately !!! Old used beds especially in the kids room. Bed quality of bed sheets as well. This appartement is a perfection from all sides the only issue is the old beds and bed quality of bed sheets 👎 · Cons: Quality of beds ( qualité des Matlas ! Uncomfortable beds unfortunately!!!!! Old used beds especially in the kids room. Bed quality of bed sheets as well.”

The best

J’ai tout aimé , sauf la qualité des Matlas ! beds were uncomfortable unfortunately !!! Old used beds especially in the kids room. Bed quality of bed sheets as well. This appartement is a perfection from all sides the only issue is the old beds and bed quality of bed sheets 👎

To be improved

Quality of beds ( qualité des Matlas ! Uncomfortable beds unfortunately!!!!! Old used beds especially in the kids room. Bed quality of bed sheets as well.

Feedback from a real guest

Saloua

spainhotels · 21 Jul 2025 · NL

0.5/5

“horrible!!!!!”

The best

This apartment should never be rented out like this! Absolutely awful! The company behind this apartment, MVA (Marbs Vacation Agency), does NOTHING to help. Promises are broken, and money is not refunded! Finally, an agreement was made to deduct the service fees and cleaning costs from the total, but this never happened! They no longer respond to my messages! Thieves!

To be improved

I'm going to list all the complaints here; I'm so fed up with this. This is simply theft!! This apartment should never be offered like this!!! The windows don't lock! The balcony doors don't lock! This is extremely dangerous, I'm staying here with 2 small children!!! The apartment smells like sewage! The light in the room won't turn on; it's broken! The bedroom shutter won't close! The shower door won't open There's no iron in the apartment! The washing machine stopped working and won't start. the washing machine is leaking. The beds are worn out!

Feedback from a real guest

Diane

spainhotels · 20 Jun 2025 · GB

3.5/5

“Ideal location”

The best

Good location and communication from the host when we had difficulty with no keys was excellent and swift.

To be improved

Directions to the property not ideal when on foot especially when carrying heavy cases. As women travellers we wouldn’t want to walk through an underground car park alone at night with heavy cases. Also keys were not in the key safes. Lack of mirrors in the bedrooms, could do with bath mats for when you step out of the shower

Feedback from a real guest

Fouad

spainhotels · 09 May 2025 · BE

1.5/5

“Poor”

The best

The location

To be improved

The tv doesn't work the oven as well

Feedback from a real guest

Jamal

spainhotels · 02 Mar 2025 · MA

2.5/5

“Passable”

The best

We had very bad experince with the host. Check in instructions were wrong. He asked us to retrieve the keys from a lock box at the apartment door in banus 1 apart 4D while the lock box was actually placed in an isolated place (200m from building) and the apartment was in Banus 2 not banus 1. We tried to call him when we arrived at 11pm and continued to decline our call and use whatassl messages. The concierge s of banus 1 and bajus 2 were aware of the situation. When we finally entered the apartment, we found the bed sheet, pillows and a living room chair in a very bad situation. (Very nasty) and bedroo. Tv remote was missing..beds stuff were yellow in color from frequent use and lack of hygiene. We reached out host on the following morning and shared photos, he promised he will rectify all but never showed up. Very bad experience especially at check in

Feedback from a real guest

Younes

spainhotels · 01 Sep 2024 · FR

4.5/5

“Superb”

Feedback from a real guest