Apartamento Benidorm 3

Tim

spainhotels · 29 Sep 2024 · GB

3.0/5

“Pleasant”

To be improved

Lack of keys on arrival

Feedback from a real guest

spainhotels · 29 Jun 2024 · GB

4.0/5

“Very good”

To be improved

Air con no good!

Feedback from a real guest

Rachel

spainhotels · 05 May 2024 · ES

0.5/5

“Very disappointed”

The best

I like the location. It’s in the city center.

To be improved

Where do I start? 1) communication is very bad. The manager Nathalie does not give clear instructions and it is very difficult if we need something 2) they do not clean everything properly. On our first 2 days, the shower was flooding into the living room and I had to check the drain myself to see there are clumps of hair in the drain which I removed. We lost 1 morning cleaning only for them to say they fixed it when I was the one who removed the clumps from the drain. When we got home that night we found that they clump was flushed down the toilet 3) again communication is bad. We were told we can park in the public parking at Calle Cuba without given clear instructions which part we can park in on the lot. Our car got towed and we had to spend a few more hours fixing it and getting our car back and had to pay 60€ 4) the apartment is not well maintained, the stove does not work properly and when we asked we were just sent a photo. Communication is so bad 5) the light in the other room was not working and nothing was done about it It was a very bad experience for me and my friends. I would not stay there again. They charged me 300€ in deposit on top of what I paid which I wouldn’t have minded but the hassle of everything because of communication just spoiled our holiday.

Feedback from a real guest

Bimaj

spainhotels · 10 Sep 2022 · SE

5.0/5

“It was a perfect place for us. It was our first time in Spain and we needed a place that is close to the city centre and”

The best

Amazing place to stay in. really quiet and comfy. it’s. Kitchen was really nice and many beds and toilets perfect for family or friend group travelling together.

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

6.7/10 · 10 opinions

Great location

Spacious apartment

General summary

6.7

out of 10

Location 8.35

Great location near the beach and amenities.

Service 8.31

There were issues with the cleaners arriving early, but the agency quickly provided assistance.

Food and Beverage 6.85

No specific concerns mentioned; standard offerings.

Overall Experience 6.82

Mixed feelings due to maintenance issues but enjoyed location.

Value for Money 6.30

Good value in terms of location, but quality issues affected the overall value.

Amenities 5.84

Basic amenities were insufficient; missing several kitchen items.