Apartamento con Terraza en Poble Sec

Raphael

spainhotels · 03 Sep 2024 · FR

0.5/5

“Terrible Experience - Do Not Recommend”

To be improved

I had an incredibly disappointing stay at this property. Our experience started on a terrible note when we were unable to collect the keys on arrival because the designated keybox, which was inconveniently far from the residence, was locked. We spent hours stranded on the street in the middle of the night, with no clear instructions and no support from the property manager. We had no choice but to book a last-minute hotel, incurring additional expenses... The issues didn't end there. Once we finally managed to access the apartment, we discovered a host of problems: -The shower was leaking -The toilet did not flush properly, which was extremely inconvenient. -The glass door had been forced and did not close securely, leaving the apartment feeling unsafe. -The bedroom door could not be closed when the bed was open, making it impossible to have any privacy. Overall, this property is severely overpriced for the poor quality and lack of basic amenities. The entire experience, from the disastrous check-in process to the numerous maintenance issues, was frustrating and stressful. I strongly advise against booking this place—it's simply not worth the money.

Feedback from a real guest

Toby

spainhotels · 22 Aug 2024 · GB

4.5/5

“Very nice. Big apartment, comfortable and new in all the right places.”

The best

Really nice apartment. Some areas definitely a bit dated like the furniture and fitted cupboards, but that's fine, its a rental. The kitchen and bathrooms were new, the beds very comfy and the outside terrace large and great to chill out in. Everything we needed. Good location, Barcelona is a pretty spread out city, but really easy metro and bus access from the apartment so you can walk or get transport anywhere.

To be improved

No complaints, met every expectation

Feedback from a real guest

Jordan

spainhotels · 15 Aug 2024 · FR

4.5/5

“Superb”

Feedback from a real guest

Vibhu

spainhotels · 25 Jul 2024 · US

0.5/5

“BEWARE! UNSAFE, FILTHY, NO PRIVACY - WE DID NOT STAY A NIGHT. BOOKED ANOTHER HOTEL RIGHT AWAY.”

The best

Nothing. Did not stay here even a single night.

To be improved

This property is a shit hole - NOT AT ALL like its description on the website. Unsafe surrounding are like a slum, the property itself is totally run down: Cracked walls, peeling lead based paint, torn couch, NO privacy from neighbors (they can look into the apt. & even climb into it very easily). VERY UNSAFE, look out of window into other SLUM LIKE apartments, piss/urine on stairs and just outside the main apartmentdoors, NO ELEVATOR - climb to 2nd/3rd floor. When we had to leave the apt. to the new hotel I booked we could NOT get Uber or taxi, they would not come to this area to pick us up - we had to walk (5 of us including 3 kids) several blocked with multiple pieces of luggage to get a cab. I could upload only 4 pictures due to restrictions from booking.com but have many more pictures to share. For more information and pictures please email: Samkik00700@gmail.com So far have got only a partial refund from this property but I have enough pictures and evidence (pictures) to take booking.com to small claims court for this and additional expenses due to their incompetence for allowing this site on their website and for not adequately assisting us when we called them the same day. They are equally culperable.

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

5.4/10 · 8 opinions

Spacious for a large family

Good location for nightlife

General summary

5.4

out of 10

Location 7.95

Positive feedback about location being near bars and restaurants.

Service 7.41

Service was mixed; some complaints about check-in process, yet considered acceptable for this hotel tier.

Value for Money 5.39

General sentiment indicates average value; several issues but space noted.

Food and Beverage 5.34

No specific feedback on food and beverage mentioned in the reviews.

Overall Experience 5.31

Overall experience reflects enjoyment but with significant issues.

Room Quality 4.90

Mixed feelings regarding room quality; sofa bed without linens mentioned.

Apartamento con Terraza en Poble Sec