Apartamento en Casco Historico con terraza comunitaria y parking opcional

We booked this apartment for a month stay in Granada because of the great reviews and the location as well as the claim to have super fast Wi-Fi because we would be checking in with our business throughout the month. The experience was incredibly disappointing. It turns out that the majority of properties this company owns are in Malaga, not in Granada. So they don’t have maintenance staff in the Granada area. We also didn’t know that these apartments were above a restaurant, which created a lot of smell of fried fish and a great deal of noise. The difference between the photos and the apartment we were originally given was instantly visible when we arrived. The bathroom was completely different, featuring a shower that was too small for my 6 foot tall husband to even be able to turn around in, and it was full of mold, which smelled terrible. The heating and cooling unit made a terrible screeching noise. I immediately reported both of these things on WhatsApp to the management and at first they asked for pictures of the listing on Booking.com to prove that the pictures I had seen of the bathroom didn’t match the unit I was in. This occurred to me as highly unprofessional right off the bat. It wasn’t until that I sent an audio recording of the screeching sound that the heating and cooling unit was making that they agreed to have us change units, but we had to spend two nights in the mold filled department. We couldn’t even bring ourselves to shower, I am allergic to mold, and I stayed out of the bathroom as much as possible. At first, the Wi-Fi seemed OK, but it wasn’t as fast as we had expected. Spain largely has fiber Wi-Fi, which is very inexpensive, but we were only getting upload and download speeds of 20-30 mb when we expected 150-250. They moved us to the apartment Next-door on the same floor, which was better and had a larger bathroom that we could actually use, but it was also filled with mold.

The location in term of easy access to historic center and other areas of interest was wonderful. It was comfortable and we made use of the washer!

great central location, attentive staff, especially Daga who helped us when we didn't get the check in info on time and she also resolved with us the problem with a toilet . good value for money I would say!

Cleanliness, big bedroom, AC

Mostly quiet. Large space. Comfortable. Cheap. Very good