Apartamento en el centro de zaragoza "EL RUBÍ DEL PILAR"

- its missing deep cleaning - shower door not closing - electric plugs falling off the wall (its dangerous! they replied that it's not, but indeed IT IS) - check-in procedure... you need to click a link to open the door (it didnt work for me, I couldn't enter the building in the evening, and I had to wait until someone else opens the door; the host wasn't replying at that time)

The apartment was hard to find due to lack of directions prior to arrival & the receptionist not speaking any english-which makes telephone help pretty difficult. We walked past the building entrance 4 times before finding a local who thought they might know it & suggested possible apartment building in the street. The condition of electrical sockets was quite concerning. The bathroom wall socket was lose & hanging out of the wall-dangerous! The electric heater in living room was also not fitted properly & would have come out of the wall if the heater plug was touched. We saw this & although carefully touched it to confirm it was loose we did not attempt to unplug the heater. There was no information on wifi service in the premises luckily I checked the router & managed to connect to it using the password. Same with tv & controller. The front door lock was also poorly repaired with a wood screw poked into the bolt. This was loose & just fell out when I tried to close it. Generally the state of maintenance of the switches & door furniture needs attention from a qualified practically trained maintenance worker. Overall having been told that I had to pay an additional €25 for my wife to stay despite booking the flat for 2 persons (I showed the booking form which had both our names on it to the girl who let us in). I was not expecting to pay for person numbers as I have booked apartments before which are normally priced for the apartment-not how many in my family. Having arrived at night after a long journey I felt there was no option but to pay this extra charge so my wife could stay! Despite the good points had I known how things really were, I would not stay under these conditions.