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Verified reviews from real guests who have already stayed here.
Great location as mentioned in multiple reviews.
Standard quality for this hotel tier.
Mixed feelings due to cleanliness and service issues.
Comfortable apartment as noted by some reviews.
No one responded to our complaints sent via messages.
Dishwashing supplies were lacking.
“Worst check-in, bad comunication, overall good place”
The beds were confortable, and the appartment was clean. The space is overall nice.
At arrival the keys were not the right ones, the app they use to open the door wasn't working, we had to wait roughly 3 hours to get to the appartment with the help of a locksmith (after a 8h drive). Arrived at 10pm, entered the appartment at 1am - after a 8h car drive. The next morning, WiFi was not working, we had to stay in the appartment until 1pm (lost all morning) so that someone could give us a pair of keys and fix the WiFi (wich was did not get fixed, for the all stay). A lot of pans were damaged, and there is a big hole on the kitchen ceiling (wich did not bother us much, but could be fixed). We did not even got an apology. Comunication with the host was, from our experience, terrible. The bare minimum would be to at least offer us a parcial reimburse for the trouble caused at 1st night and 1st morning. 3 out of 10 because at least beds were confortable and the space was overall nice.
“The apartment was great and value for money.”
It was a good location, very close to the venue of my meetings.
A neighbour complained about noise day and night, daily even when we were not around.
“Very good”
“Very good”
“Excellent place with everything you may need.”
The location, it was clean, with tons of bus stops and metro station close by.
“Superb”
The apartment was clean and centrally located. The apartment had great air conditioning that was particularly useful given we had few warm days.
apartamento exclusivo en velazquez ALQUILER TEMPORAL · Madrid
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