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Verified reviews from real guests who have already stayed here.
Several reviews praised the excellent and central location of the accommodation.
No comments regarding food quality, standard quality for this hotel tier.
Amenities received mixed reviews, but overall some guests appreciated the kitchen equipment.
General sentiment indicates fair value given the location, though some complaints exist about size and comfort.
Overall experience mixed due to maintenance issues and service but positively influenced by location.
Mentioned discomfort with the sofa bed and small size for larger groups.
“Good”
“Absolutely horrible and one should avoid this place.”
Very confusing. Had to download an application that has keyless entry, then fill out lots of information about every guest. We asked to check in early and no response received. We had to translate the message to find out that I had to go to another office to pick up the keys. (Other friends staying in another location near me had the exact same issues with this company.) Will never use this company/app (MIT House) again.
They refused to provide more than 1 set of keys for 3 people staying in the flat. Thus every exit required a complicated system to determine how people could return and when. Ridiculous they wouldn’t provide this. Also, the sleeper couch is worse than sleeping on the floor — very old and nonfuntional. Lastly, and importantly, the bathroom has improper ventilation and smells like a sewage plant all day and night. We kept the fan on 24/7 but it didn’t help. Overall horrible place to stay and others should be fully informed of all these issues before they rent this place.
“Good”
Lovely lobby. The building manager is friendly and efficient. Good location for shopping and restaurants..
They need place, mats, and coasters for the glass dining table. They had only one large knife, and it was dull. They need a sharp knife. They need a dish drain for wet dishes. The shower base is slippery..
“The property is tiny but it’s ok for a short stay”
The position is fabulous
There wasn’t enough toilet paper for our stay And no dishwasher / washing machine tablets
“Bad”
They take your deposit and do not pay it back. Don't be scammed by these people.
“Very good”
Apartamento Gran Via en Madrid · Madrid
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