Apartamento junto al Guggenheim con parking gratuito

Some of the days during our stay there was a extremely loud noise from the construction at the main staircase. A few days before arrival the renter gave a notice about that the lift didn’t work since it was under construction. But there was no warning about the loud noice fra the construction.

THERE WAS INCESSANT DAYTIME PNEUMATIC DRILLING NOISE DIRECTLY ADJACENT TO OUR ROOMS WHICH CONTINUED THROUGHOUT OUR STAY INCLUDING SATURDAY. THERE WAS HAMMERING, SHOUTING, BUILDING DUST AND DEBRIS, UNSAFE STAIR RAIL, BUILDERS BUCKETS, TOOLS AND TIMBERS STORED ON THE LANDING OUTSIDE OUR APARTMENT DOOR. THE MAIN FRONT DOOR WAS PERMANENTLY WIDE OPEN TO THE STREET DURING THE DAY. THE STAIRCASE WALL WAS COVERED IN BUILDERS DUST WHICH TRANSFERRED TO OUR CLOTHES EACH TIME WE PASSED. MY WIFE SLIPPED AND FELL TRYING TO AVOID DEBRIS ON THE STAIRS. THE PROPERTY WAS IN NO FIT STATE TO BE RENTED TO THE GENERAL PUBLIC. ALL RENTALS SHOULD BE CANCELLED UNTIL THE EXTENSIVE BUILDING WORKS HAVE BEEN COMPLETED . THE OWNERS INFORMED US OF THE OF THE BUILDING WORKS WHEN IT WAS TOO LATE FOR US TO BOOK ALTERNATIVE ACCOMMODATION. WE FOUND THE OWNERS DISMISSIVE OF OUR COMPLAINTS, CLAIMING IT WAS FOR THE GREATER GOOD.AND WERE VERY UNSYMPATHETIC TO OUR DISCOMFORT. WE FEEL THAT BOOKING.COM SHOULD BE DUTY BOUND TO INFORM ALL FUTURE TENANTS ABOUT THE UNACCEPTABLE CONDITIONS AT THIS APARTMENT AND WARN THEM THAT THE DISRUPTION WILL RUIN THEIR HOLIDAY AS IT DID OURS. WE WILL DEFINITELY BE INFORMING TRIPADVISER OF THE SITUATION IN DUE COURSE.. WE HAVE MANY PHOTOS WHICH ARE AVAILABLE TO BACKUP OUR CLAIMS

Nothing

Extensive construction works in the entrance way and stairwell - very dangerous. Difficult to contact owners