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Verified reviews from real guests who have already stayed here.
Guests report unresponsive owners/agency and lack of action or apologies when problems (infestations, cleanliness) were raised; reception/entrance also criticized.
Mixed but several positives: praised for being next to the metro and offering free parking, and suitable depending on visit purpose; however some noted it is far from central Madrid.
Amenities lacking or inadequate: missing kitchenware/menaje de cocina, minimal facilities, old towels, lack of basic supplies (toilet paper) reported.
Multiple reviews report severe cleanliness issues: strong odors (tobacco and animal), dirty/poor bedding, stains, presence of bedbugs (chinches) and mites (ácaros), and guests suffered bites and allergies.
Rooms/apartments described as in poor condition: broken blinds, dirty sofa bed/blankets, missing pillows, minimal installations and generally 'deplorable' state.
Several guests felt the property did not represent good value given cleanliness and condition issues and lack of response from management.
“Very good”
apartamento la fortuna · Leganés
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