Apartamento Playa Valencia Beach

IT DOESN’T HAVE A FULL FINISHED BATHROOM. When showing me the bathroom, Zara said her “tubes burst last week” and the plumber hasn’t come by to fix it yet. The bathroom did not have finished walls or floors! We have children and paid €600 to stay in this dump for less than two minutes. It’s a floor level apartment and it’s not on the beach. She opened the door and there were three open and leaking trash bags on the floor. The apartment looks NOTHING like the photos which have been heavily photoshopped, not nearly as clean or as spacious as depicted. When showing me the “bathroom,” Zara offered to cancel the booking if I wasn’t okay with it, and when I immediately agreed, she refused. She proceeded to threaten me and say there are no other rooms in town available and challenged me to check. I literally had to say “I don’t want to argue with you” and she had the audacity to reply “Good luck, Booking.com won’t give you your money back.” This remark showed me Zara knows what she’s doing and has no qualms with taking advantage of people and Booking.com’s lax quality control policies. I contacted Booking.com which said that since it’s a non-refundable booking they can’t issue a refund, despite the fact that her listing is misleading and she didn’t provide the services offered (a finished, functional bathroom). I went back and read the property’s reviews after this experience and these are known issues that she chooses not to fix and many have complained about the shower and bathroom, specifically, and the misleading photos, generally. Take the time to read them and please don’t let what happened to our family happen to yours. Please book elsewhere.

There are a few minor things missing from the kitchen that would complete the stay and that you would expect to find in an apartment for large groups. This should include a toaster. Dishwasher instead of washing machine and a broader range of kitchen utensils. These were minor compromises and everything else was well equipped and very comfortable