Apartamento Racimo El Puerto de Santa Maria

Ralph

spainhotels · 10 Mar 2024 · DE

4.0/5

“The host is awesome, the cleaning and maintenance staff treat you with kindness · Cons: Internet connection is fuzzy and sometimes drops off for days”

The best

The host is awesome, the cleaning and maintenance staff treat you with kindness

To be improved

Internet connection is fuzzy and sometimes drops off for days

Feedback from a real guest

Guest

spainhotels · 06 Nov 2023 · US

2.5/5

“Not too pleasant”

The best

Very secure , elevators walking distance to train, buses, food stores restaurants

To be improved

Windows would not lock shut, wind would blow them open with loud noise no screens washer provided but no way to dry clothes do not recommend for long stay, shower hose hanger missing so had to grab shower head by hand. Tv remote batteries were dead took 2 days to get new. Was informed by one staff that the same issues already had been noted before but not repaired.House keeper was great Maria was very responsive

Feedback from a real guest

Daniel

spainhotels · 10 Aug 2022 · ES

2.5/5

“Passable”

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

4.5/10 · 536 opinions

General summary

4.5

out of 10

Value for Money 6.41

Some reviewers felt that the price was attractive, although not justified by the quality experienced.

Food and Beverage 5.46

No specific critiques were made about food and beverage, thus assessed at standard quality for this hotel tier.

Service 5.43

Some reviewers mentioned issues with customer service not addressing complaints efficiently.

Location 4.47

Negative reviews highlighted concerns about safety and undesirable surroundings.

Amenities 4.45

Mentioned lack of proper kitchen utensils and basic amenities, leading to an overall poor experience.

Overall Experience 3.93

General consensus indicates a very disappointing experience with multiple critical issues.