Apartamento Vista Mar II

Joanne

spainhotels · 10 Mar 2025 · GB

5.0/5

“Great apartment, would definitely recommend”

The best

Great location for the beach and restaurants, apartment was clean and tidy.

Feedback from a real guest

Jane

spainhotels · 01 Feb 2025 · GB

4.5/5

“Great value for money would book again.”

The best

Excellent location and spotlessly clean. Very comfortable bed. Shower had enough water for 2 full showers, a bonus in Lanzarote. Very private. Good WiFi.

To be improved

Balcony doesn’t get a lot of sun during the day but is nice in the early evening.

Feedback from a real guest

Charles

spainhotels · 02 Jan 2025 · GB

3.0/5

“Not at all user friendly instructions for check in and arrival; overall I did not feel welcomed”

The best

The apartment was good, well equipped and in a good location. The overall service from the owner was lousy though

To be improved

Overall first impressions through the check in and key collection was very poor. 1st impressions are all important. It feels like the place is set up for the owners convenience and the paying guests are not important. Directions to get into the flat were hopeless. I received an e-mail with a map with the apartment indicated with an arrow on it. This is indeed the apartment, but not where you pick the keys up from. There was a link deep in the e-mail with the instructions to pick up the keys, but I did not see this link. I therefore spent a long time asking people where the apartment was. Eventually after many calls to the owner and texts to the 'virtual assistant' I got an e-mail with all the details about how to pick up the keys. Why not send this first to avoid confusion? The check in process is not optimised for mobiles. It is pretty much impossible to use on an apple phone. It is OK on a laptop, albeit not very user friendly. Throughout our stay we were having to deal with an automated assistant, rather than a person. I am still waiting for answers to 2 of my questions to this automated assistant. It would be great if there was a human to talk to, even if the automated assistant is there to answer basic questions.

Feedback from a real guest

Andrew

spainhotels · 14 Dec 2024 · GB

4.5/5

“Excellent location. Will visit again”

To be improved

The lock box was hidden behind a wall

Feedback from a real guest

Paul

spainhotels · 02 Dec 2024 · GB

4.5/5

“Very enjoyable stay in pleasant location and I look forward to booking it again in 2025”

The best

Situated just where I wanted to be

To be improved

Nothing really

Feedback from a real guest

Darren

spainhotels · 01 Dec 2024 · IE

4.5/5

“Lovely Apartment, look at your check in and out times.”

The best

Was a bit unsure of what to expect due to very few reviews, but need not have worried. Great location beside the Serenity Roof Top Bar and the Casino. Lovely apartment, everything we needed was there. Would stay again, once the flight times work with check in and out.

To be improved

Wasn't keen on having pay a deposit when we arrived on the street by phone. I'm not keen on phone payments. Also no facility to drop the luggage on early arrival or leave luggage for a late departure. Fortunate we got talking to someone who, by chance was staying in the complex or we could've been walking around PDC for 5 hrs with 20 kg bags after checking out.

Feedback from a real guest