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Verified reviews from real guests who have already stayed here.
Quiet location with beautiful views, though some guests noted it was not ideal.
Service generally praised with specific mention of friendly reception staff.
Various positive guest experiences despite mentioned shortcomings.
Generally decent perception of value relative to pricing.
Nice pool and garden area, but many amenities need renovations.
Multiple mentions of cleanliness issues, including dirty furnishings and cockroaches.
“Will not recommend it. A two star place.”
The staff and lovely garden.
Terrible beds, smelly room, noisy AC, works around swimming pool, poor choice of food
“We loved so many things about the hotel: 1. Friendly and helpful staff at reception 2. Entertaining animation for kids and adults by Joel 3. Swimming pools and jacuzzi 4. The hotel is not overcrowded 5. Calm and relaxing atmosphere 6. Great views over the ocean 7. Spacious rooms 8. Cleaning services in the hotel 9. Birthday wishes and a bottle of wine as a birthday gift from the hotel 10. Convenient location - just one bus stop from the airport · Cons: The direct access to the beach would be lovely. It doesn't really take long to walk around the hotel to get to the beach, but still..”
We loved so many things about the hotel: 1. Friendly and helpful staff at reception 2. Entertaining animation for kids and adults by Joel 3. Swimming pools and jacuzzi 4. The hotel is not overcrowded 5. Calm and relaxing atmosphere 6. Great views over the ocean 7. Spacious rooms 8. Cleaning services in the hotel 9. Birthday wishes and a bottle of wine as a birthday gift from the hotel 10. Convenient location - just one bus stop from the airport
The direct access to the beach would be lovely. It doesn't really take long to walk around the hotel to get to the beach, but still..
“Stuff is very good, helpful and we had a really good time there. Animation is good. A lot of activit”
A Reception lady was very kind. Thank you 😊.
“Lovely place highly reccomend”
Great customer service, polite receptionist and all other staff. Lovely place, amaizing views, not too far from airport circa half an hour by bus. Amaizing food in the restaurant (both breakfast and diner)
It's a small town not many attractions but still nice and cosy. The open swiming was really open... to the ocean... waves were too strong and ocean still cold. Water in swimming pool was also cold alhough some were bathing. We managed to get tanned and even buned the skin however swimming conditions not great. We went to playa Amadores which was lovely one of the days, water was bit regulated and therefore not as cold but still bit chilly during Easter time.
“Cons: The pool is cold.”
The pool is cold.
“Not an amazing stay, but a solid, pleasant experience overall.”
I had a good overall stay at Apartamentos BlueBay Beach Club. The apartment was spacious and fairly well-equipped, and the balcony view was definitely a highlight. The pool area was nice and relaxing, and the atmosphere around the complex was generally calm and quiet — great if you're looking to unwind.
Few things could be improved. Some parts of the apartment felt a bit dated.
Apartamentos BlueBay Beach Club · San Agustin
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