Apartamentos Buena Vista 4

Did not get a message from the property explaining how to get in. Had to call the property when we arrived and follow instructions. Only two towels for a 3 day stay, no small hair towel, no hair dryer. Insufficient toilet paper for two people for 3 days, we ran out. No information about how to connect to wifi, had to call the host who was not very familiar with which of the 4 possible codes written on the modem to use. Did not like the many steps to get to the apartment, no elevator. Finally the washing machine appears to have a problem, it took more than 2.5 hours for it to get close to stopping. We had to stop it in the end. The forks and knives provided for eating were in bad shape. One trash bag provided in the kitchen with was insufficient for a 3-day stay. It would be advisable to have more information written for the guests and guests should be contacted prior to arrival to give information about how to get in, where to park etc. The only information written on the refrigerator was about checking out time at 10 am.