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Verified reviews from real guests who have already stayed here.
Consistently praised for its excellent location and views.
Service quality is variable, with some delays in response but ultimately addressed.
No specific issues noted in reviews, considered standard.
Guests feel that the value may be affected by cleanliness and service issues.
Mixed reviews overall; good location and views countered by cleanliness concerns.
Room quality is generally good but affected by issues like water pressure.
“Exceptional”
“Passable”
“Good”
“Take your Alhambra photo from your balcony…”
It is at the old city center and at walking distance to the new city center and the touristic attractions.
“Disappointing Stay and Unreliable Host”
The location and the bed. The apartment was clean, had a nice view, but that's really the only positives. Notes: This review is for a different apartment than I originally booked since the host moved us last minute (see below).
I booked this place months ago with eager anticipation for my trip. A few days before departing I messaged to ensure all was okay with my booking, and received a message of confirmation. Upon arrival my husband informed me we had a message from the host, but the address was different. The message was a simple here is the access code for the flat located at the following address (but it was NOT the flat I booked). We messaged there must be a simple mishap and the wrong info had been sent. We were then informed that there was a problem with the flat reserved, so we have been moved to a different apartment (WARNING FLAG). There was no previous message informing us of any changes. Only when we questioned it were we told of the problem and we had a different apartment. This didn't really give us any choice in the matter as we were on the street ready to check-in. This changed our bus routes, schedule and the research I had done previously. We then arrived at the different apartment, and it was quite basic to be honest. There were no paper towels, no bath mat, no soap for the bathroom sink, no oils/salts in the kitchen, an unusable toilet brush stuck to the holder, only two rolls of toilet paper, a strange kitchen soap dispenser (I don't have the energy to describe it), one towel each and very little storage. Unfortunately, the tv did not work and the wifi was unusable since the router in another apartment on another floor in the building. To top off our trip, when we were out for the day we received another message saying the reserved apartment is now available and a taxi can be booked to change. As that simply would not work with our schedule we replied we'll stay because we leave the next day anyways. Then we received a message saying we have to move because of another booking. We refused, but it was really stressful and unprofessional. I now see other reviews (since I booked) stating apartments were changed.
“Good place to be!”
The location is great, close to the main attractions of the city, restaurants and bars. The apartment was clean, and had everything we need to our stay.
Nothing really. Everything was good. We just had a small issue to open up the lock box key, where we had to exchange some notes with the owner, but was quickly solved.
Apartamentos centro historico a los pies de la Alhambra · Granada
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