Apartamentos Ciudadela Superior 3000

Cecily

spainhotels · 30 May 2025 · AU

4.5/5

“A fabulous apartment, great location and huge.”

The best

Location and size of apartment. A big, new apartment in a grand old building, overlooking the citadel. The living area has lots of grand windows and balconies, is a big space with great views. This really is a beautiful apartment and would suit a group of people or a family. We had a lovely two nights here. It was surprisingly good value for money given the fabulous location and size of the apartment.

To be improved

A lack of resources, the property has the barest minimum of equipment. No toaster Minimal toiletries Clothes drying rack is very small Coffee pot but no coffee machine No kettle. If these items had been provided and some feeling of hospitality extended it would have been 10/10 for me. I did not read the details of the property, so was unaware of a few things, which is my fault. But it is worth noting that: There is no Wi-Fi Checkin is at an office, which opens at 5pm and is 5-10 minutes walk from the apartment. A deposit of €150 needs to be paid.

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

Excellent location

Spacious apartments

New/modern property

Comfortable for families/groups

General summary

0.0

out of 10

Service 1.00

Multiple complaints about check-in management (many WhatsApp messages, app failure), slow responses (crib mattress delivered after 3 days) and awkward policies (deposit, asking guests to leave bedding in bathtub).

Location 1.00

Consistently praised as excellent/central ('ubicación 10/10', 'increíble'), ideal for families and groups.

Amenities 1.00

Many missing or inadequate amenities: no shampoo/gel, no Wi‑Fi, insufficient kitchenware for advertised occupancy, few/poor towels, limited toilet paper, and radiators initially off.

Cleanliness 1.00

Generally reported as clean ('Limpio', 'impecable'), though some towels were worn/damaged and supplies (towels) were insufficient.

Room Quality 1.00

Rooms/apartments described as very spacious, new, bright and comfortable; good for families, although the sofa bed was reported uncomfortable.

Value for Money 1.00

Perceived as 'muy caro' by guests; additional negatives (missing amenities, service issues, deposits) reduce perceived value.

Apartamentos Ciudadela Superior 3000