Apartamentos Day Madrid PUERTA DEL SOL

Fausto

spainhotels · 27 Jun 2025 · US

3.5/5

“My stay was good, because I did not let anything get in the way of accomplishing my goals in Madrid”

The best

The apartment was very spacious. Had a large window opening to Sol. Apartment needs work, it had cracked floors. Only one set of keys to the front door worked and not very well. Bathrooms were nice but there was mold in the showers. Taking a shower meant the bathroom floor would get really well. I called owner and asked for additional towels to place on bath floor. Via text he suggested I go pick the towels at this office which entailed getting a taxi or Uber and go do something that as an owner he should have done. The entrance of the building looks strange. There is a casino in the first floor, then you take elevator with capacity for only 4 people. Once you get to your floor you have to open another door with a key and then your apt door. Not saying this as criticism, but for the amount I paid I expected a different surrounding and setting. The breakfast place was close to a mile away, so I suppose no one uses this breakfast place when many are available steps from the building. I do want to say that the location of the apt is fantastic and the views from the window towards Sol are excellent. The beds look larger in the photos posted in your site, but they are small full size beds and the mattresses were hard. AC worked well when needed. I would rate my overall stay at 7 out of 10. A little more TLC from owner on my request for additional bath floor towels would have change my rating.

To be improved

Floors tiles were split. Some of the plates, were stacked in the upper cabinet of kitchen we could not reach, so we used soup plates to eat our food. Some users complained about the hot water, it was a non-issue during our stay. Opening door to apt made me look like I was picking the lock, because it was very hard to open the door. Getting to the apt through two doors was not easy specially because the first door would close automatically and if you did not have the key, you could not get in your apt.

Feedback from a real guest

Paula

spainhotels · 25 May 2025 · CA

2.5/5

“Passable”

To be improved

No champoo

Feedback from a real guest

Johnny

spainhotels · 01 May 2025 · US

5.0/5

“Exceptional”

Feedback from a real guest

Alexis

spainhotels · 03 Feb 2025 · US

5.0/5

“Exceptional”

Feedback from a real guest

Waseem

spainhotels · 16 Oct 2024 · IQ

4.0/5

“Very good”

Feedback from a real guest

Johana

spainhotels · 04 Sep 2024 · US

5.0/5

“Overall we loved it. We would definitely stay here again”

The best

Staff was super friendly and helpful! Location was perfect. Apartment had everything we needed.

To be improved

The only thing we did not like was that the every time we opened the door it took a while to open it because for some reason the keys would not work right away.

Feedback from a real guest

Apartamentos Day Madrid PUERTA DEL SOL