Apartamentos Gran Vía by SIERRA VIVA

Hilary

spainhotels · 18 Nov 2024 · GB

3.0/5

“Very safe place for a single traveller. Could be noisy at times but should expect this given central location adjacent t”

The best

Excellent position in the town

To be improved

Locked fire door Poor lighting in access hall because the sensors were delayed

Feedback from a real guest

Jose Ramon

spainhotels · 11 Jun 2024 · ES

4.0/5

“Coffe! Vinegar and oil, shampoo and bath oil. · Cons: Lift not working”

The best

Coffe! Vinegar and oil, shampoo and bath oil.

To be improved

Lift not working

Feedback from a real guest

Judy L Jauregui

spainhotels · 22 May 2024 · US

4.0/5

“Enjoyed our stay, we made use of the kitchen, washing machine, dishwasher and balcony.”

The best

Very easy, completed registration online. I was given a code for lockbox and a link with video with visual instructions. Very helpful. A photo of the front door would have been helpful.

To be improved

The bed needed a foam mattress topper. Not very comfortable.

Feedback from a real guest

SofienVadim

spainhotels · 29 Feb 2024 · FR

0.5/5

“The apartment had not been cleaned before our arrival. And that is the least of it: the place was damp, there was mold on the walls and to top it off a hole in the ceiling! We obviously didn't stay there and are expecting full reimbursement. · Cons: The apartment had not been cleaned before our arrival. And that is the least of it: the place was damp, there was mold on the walls and to top it off a hole in the ceiling! We obviously didn't stay there and are expecting full reimbursement.”

The best

The apartment had not been cleaned before our arrival. And that is the least of it: the place was damp, there was mold on the walls and to top it off a hole in the ceiling! We obviously didn't stay there and are expecting full reimbursement.

To be improved

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

7.8/10 · 169 opinions

Excellent location

Clean apartments

Comfortable amenities

General summary

7.8

out of 10

Location 9.17

Many reviews highlight excellent location and proximity to attractions.

Service 8.13

Service was standard and met expectations based on the hotel's rating.

Value for Money 8.11

General sentiment suggests fair value given the circumstances and location.

Overall Experience 7.93

Overall experience reflects a balance of positives and negatives across all categories.

Food and Beverage 7.66

Food and beverage offerings were not specifically mentioned, considered average.

Room Quality 7.62

Room quality received mixed reviews, with mentions of uncomfortable mattresses.

Apartamentos Gran Vía by SIERRA VIVA