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Verified reviews from real guests who have already stayed here.
Overall, service was considered adequate and decent by reviewers, despite some issues with check-in timings.
Location was frequently praised for its proximity to the beach and local amenities.
Fairly assessed value for the comfort provided, but some negative remarks on specific aspects.
While food and beverage were not explicitly mentioned, standards align with the overall value perception.
General cleanliness was mentioned positively, but some reviews noted issues with odors and cleanliness perceptions.
Overall, guests noted a mix of satisfaction and dissatisfaction, leading to a balanced experience.
“Good”
“Pleasant stay”
cleanliness snd staff. And the air conditioning worked well
They didn’t provide any towels and we had to beg for toilet paper. As they only left one for 5 adults. We didn’t see the rules and even though we left the garbage tied in the bag. They charged us 40€ extra for not taking it down
“Pleasant”
At some point the electrical installation fell and they did not offer us another place to stay so three days without air condition was hot , carelessness, I do not recomand , sorry
“Overpriced”
It was relatively clean and spacious. There is a good size balcony, but don't expect a view of the sea and bring your own table.
No towels provided and no handwash. Apparently you have to pay extra for those (€2 per towel I believe) after spending €170 for one night (and that's with a 10% Genius discount from Booking.com). Even the most budget 1 star hotels offer those for free. We would have overlooked everything else, but this really ruined the stay for us. The bedding was minimal and of low quality and the bathroom and bedroom doors are of the sliding type and they have a 3cm gap all around. The shower is small and the wall mount for the shower head is extremely low for anyone over 150cm. They also ask you to take the rubbish with you when you leave and to leave the kitchen as you found it, so not sure what they are doing for the €170. The location isn't great either, it's at the edge of the town in a pretty sad looking area.
“Superb”
Flor (the host) was really nice. She was flexible as we were arriving late and she was very communicative. The apartment is almost new, it was well equipped and clean.
The fact that the towels had to be paid separately (2€ per towel).
“Great location and warm welcome from Flora, we loved it and will be back!”
Amazing! The apartment was brand new, everything you could want and perfectly located for access to the town, beach and FiB.
Nothing
Apartamentos Hotel Puente de Hierro · Benicàssim
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